Lowe's Home Improvement in Cleveland, TN, is the go-to place for various home improvement needs. Customers can find gardening supplies, appliances, paint colors, and patio furniture all in one large store. While the store offers a military discount, some customers find it more challenging to access compared to other retailers. The plumbing parts department has been noted as disorganized, with items not properly sorted. Many reviews highlight the patience and courtesy of the employees, especially the older cashiers. Customers appreciate the helpfulness of staff, like a lady who identified an obscure hardware part without hesitation and the store manager who assisted at the register. Molly, the assistant store manager, received praise for helping a customer find an affordable push mower, showcasing the store's commitment to customer service. However, some shoppers have reported difficulty finding employees willing to assist. Positive experiences in specific departments, such as lumber, were noted, with young staff members being both safe and knowledgeable. Overall, Lowe's aims to provide a supportive environment for all home improvement projects, despite some organizational challenges.
We came to get a lawn mower and coby was great on helping us and when we came back with trailer Darrius was awesome helping us push it on our trailer since it was out of gas.Helpers like that are special .
August 2026
Lowe's is great and convenient and has everything u need and not expensive
July 2026
The staff at the Gunbarrel location is very service-oriented and friendly. On each visit I always interact with a staff member asking if they can help me find anything. That's a huge pickup for customers that are not familiar with your floor layout. Keep up the Great work.
