“When I contacted Best Buy Metals for the first time, Jacob Fowler walked me through the details of ordering the right materials to complete my 30 X 40 foot metal structure! He followed up repeatedly to make sure I received everything and was very professional and pleasant in all of our interactions. I would highly recommend both the company and Jacob for any of your projects!”
“I needed some stainless steel, flat head, M4 x 8 and M4 x 12 bolts, and these guys had them! Great selection of fasteners, as well as taps, drill bits, and assorted tools and equipment. Service is top notch, and prices are excellent. Easy to get to, with a phenomenal taco shop a block away, and a private parking lot. Can't go wrong coming here.”
“Thank you Chris!! Will recommend this company to anyone very helpful attentive everyone was very nice and helpful. A+ to Chris who went the extra mile to make sure I was happy. Driver was very nice and helpful too. Sorry didn't get his name.”
“I receive fantastic customer service, When in looking for a few different items and they walked me to them. When i bought my grill from them they came to my house and setup. I would tell anyone to give them a try.”
“It's a great place you can get in and out they have almost everything you need or we'll do their best to get it a super staff of people really knowledgeable”
“Very nice n helpful staff,if your not sure what to get,they will help you.prices are good.they have a variety of pet needs,n vaccines for them.i like this place alot”
7:30AM - 5:30PM
650 Wildwood Ave SE, Cleveland
Hardware Stores
“Some of the most helpful folks in town! Even the customers care enough about their neighbors to give an assist when the stores family is assisting someone. One if the few places you find that kind of caring.”
“I'm happy with there service I had a exchange to do and Caleb did not give me no hassle about. Caleb look me up by the phone and and did the exchange. i have bought a few items from them and never had issues. Thank you”
“The garage door of my new construction home was installed by tindells by a former employee no longer there. I had a few issues with it and they were extremely responsive in sending someone out and getting the issue swiftly resolved, and everyone I worked with was extremely kind. Thank you!”
“awesome prices, awesome customer service ,most excellent products and a very professional atmosphere service, I love this place. Five Stars no doubt ⭐ ⭐ ⭐ ⭐ ⭐”
“Fergusen Supply is a nationwide supplier of construction and repair materials, and accordingly most of their business is large transactions with other businesses. So, I did not expect priority treatment when I went to their Cleveland location to try to obtain parts for my 20-year-old kitchen sink faucet. However, the gentleman on the counter took the time to try to find my needed parts in their computer system, but the information was not there. He said he would contact the manufacturer to find the information needed to order the parts and asked for my contact information. As I left, I thought “sure”.A few days later I received a call from Fergusen asking for my address so the manufacturer could mail me the parts free of charge as the faucet had a lifetime guarantee. I received the parts, and my faucet works like new. This is a good thing, but the better thing is the customer service the Fergusen people provided.”
“Hot water is working fine but the connectors to both hot and cold water are both leaking after 6 hours of being working on and putting on brand new adapters, not happy!”
“Kim in kitchen design has been INCREDIBLY helpful. Everyone at this location has gone above and beyond to help get my projects completed long distance. Floor and appliances are great and the customer service desk is super friendly and knowledgeable. I highly recommend working with this location for any and all your home renovations!”
“Actually got some help with what I needed this time. Had to return the item for an exchange but it wasn't their fault . They helped me out in a timely manner. Beat experience in 10 years. I believe it was Eric who helped me. Very nice older gentleman actually listened to what I needed.”
“Kim in kitchen design has been INCREDIBLY helpful. Everyone at this location has gone above and beyond to help get my projects completed long distance. Floor and appliances are great and the customer service desk is super friendly and knowledgeable. I highly recommend working with this location for any and all your home renovations!”
6:00 AM - 9:00 PM
229 Paul Huff Pkwy NW, Cleveland
Hardware Stores
“Kim in kitchen design has been INCREDIBLY helpful. Everyone at this location has gone above and beyond to help get my projects completed long distance. Floor and appliances are great and the customer service desk is super friendly and knowledgeable. I highly recommend working with this location for any and all your home renovations!”
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“I needed to get two chimney caps fabricated for our older Victorian home. I called 4 different metal shops near us; two simply wouldn't do them, and the other two refused to follow the specs my contractor had given me. An employee from one of those shops suggested I call Best Buy Metals (he was frustrated at not being able to help me). I spoke with Bishop, who made the whole process easy. I needed a peak on the top ("no problem"), a 4" drop on the sides ("that's how we do them") and a 1/2" kick out on the bottom edge for water drainage ("Let me check... No trouble.") Order was ready in 24 hours, and priced competitively. Very happy with my experience!”