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“I've had boost Mobile for a few years, I like boost Mobile better than the other companies very much and the service at their stores has always been really good.”
“I love going to this location for assistance. The staff are always very knowledgeable and friendly. Today I was there to set up a business line on my personal phone and Harley was super helpful and easy to work with. Thank you Harley!! I did NOT have good experiences at store off Paul Huff.”
“Let me tell you these guys are amazing at this store. We started off with Trace who helped us with internet and the possibility of getting phones. Then go in and get greeted by Dovi & David who did nothing BUT help us get the phones we wanted. David is the manager and they both went above and beyond for us while helping multiple customers. Best customer service I have had in a long time!”
“I spent three days on the phone with Verizons customer support which was terrible. Came into the store and was taken care of inside of 15 minutes. The man and woman I was working with were so helpful and efficient. I bought them lunch for making such a headache of a situation so simple.”
“Cody the best can fix any problem and very reasonable. Surprises me every time with his rates compared to others., but always busy. LOL THATS WHAT U CAN EXPECT FOR A GOOD HONEST CELLULAR repair EXPERT AND VERY PROFESSIONAL”
“I am a senior who is not the most electronic savy person. I came to the store and a young man named Brandon answered my questions, assisted me and made me feel better about cell phones. He is an asset to your company.”
10AM - 8PM
2538 Keith St NW #2, Cleveland
Mobile Phones
“We recently visited the Cricket location in Cleveland. Jasmine helped us and did an amazing job! She was patient with us and resolved our issues. If you need help with Cricket products in the Cleveland area, go see Jasmine!”
“Great service from Anthony Stephens!!! I found him helpful and he did a great job. I never received a kinda device in Florida state where I am from. Highly recommend him as a professional worker!!!! 5 stars!!!”
“Most helpful Verizon store I've ever been to. Every rep I've dealt with is patient and always willing to help. Elliot is fantastic. He helped my partner and I extensively when we had issues porting a number from a third party carrier. He spent hours on the phone with frustrating, less than competent reps to resolve the issue. Totally went above and beyond.
If you live local don't waste your time with 611 or speaking to reps on the phone.”
“Some amazing young people work in this store. I have had Cricket for years. It is reliable AT&T service. They have great deals on phones. I have never been disappointed with my service here.”
9:00 AM - 8:00 PM
4494 Frontage Rd NW, Cleveland
Mobile Phones
“I experienced an issue with my fiber cable being destroyed by my kitten. One quick call and I was connected with customer service who was very friendly and on point. They instantly scheduled a technician to come out same day. Andrew, the technician who arrived, was phenomenal. He went above and beyond to correct the whole installation of my cable from the outside of my house to the inside. He took all the extra steps possible. He mouted my modem and used clips to mount my fiber to the wall to prevent the issue from happening again. I was very pleased with the work he did. The job was neatly done and very impressive. Andrew is by far one of the top technicians I have ever came across. 10/10 satisfied with the whole process. I couldn't have asked Andrew for more because he did it without asking. Spectrum internet will always be my internet provider.”
“Update... I call BS! If your a Metro PCS customer for over a decade, always pay your bill etc... and your Phone becomes old... no longer supported apps, dies. You have to buy a new phone. The lady that provided service was nice but as an employee could do nothing special for me.
Samsung A15 for $189. SUCK IT UP. Plus pay tax...activation fee...buy a charger.. no longer included...plus Gorilla glass...it adds up to $280. At Metro PCS store. But....
If you NEVER been a Metro PCS customer... no clue if you will pay the bill ..be a good customer. You currently can get a free phone... no activation fee. A $50. Gift card...or a new iPhone for only $99. SEE NEW CUSTOMER PROMOTIONS.
It's BS! Metro PCS punishes you for being a loyal long time customer when your phone becomes obsolete and fails by design.
My #7272381960 so you can look up my customer file KC Hicks ...frankly I feel raped. My safeword is fuzzy pineapple. Might I suggest a Metro PCS customer loyalty promotion?
This review updated. Should not reflect negatively on the nice lady that just works there. She was great...”
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“I had a very good experience when I went to AT&T. Michael did an excellent job. I didn't want to call and talk to a computer. He answered all my questions. The text I was sent initially got answered wrong and his rating was not good. But, I hope this clears it up.”