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“I love going to this location for assistance. The staff are always very knowledgeable and friendly. Today I was there to set up a business line on my personal phone and Harley was super helpful and easy to work with. Thank you Harley!! I did NOT have good experiences at store off Paul Huff.”
“I had some questions about Boost mobiles service and their promotions. I was very fortunate to talk with Veronica. She was extremely polite and informative. She gave me all the details I would need to make an informed decision. It was such a breath of fresh air to talk with an employee who made you feel like you mattered.”
“TJ, Nathan and Jaron all went out of their way to help me go through the process of keeping my Moms phone number after she passed. Excellent customer service! They go out of their way for their customers! Great salesmen to note!”
“Cody the best can fix any problem and very reasonable. Surprises me every time with his rates compared to others., but always busy. LOL THATS WHAT U CAN EXPECT FOR A GOOD HONEST CELLULAR repair EXPERT AND VERY PROFESSIONAL”
“I am a senior who is not the most electronic savy person. I came to the store and a young man named Brandon answered my questions, assisted me and made me feel better about cell phones. He is an asset to your company.”
“I spent three days on the phone with Verizons customer support which was terrible. Came into the store and was taken care of inside of 15 minutes. The man and woman I was working with were so helpful and efficient. I bought them lunch for making such a headache of a situation so simple.”
“Jessica, thank you for being so patient with my me and my family last night as we were thankfully switching from t mobile . Haha and me deciding on what phone. You are an absolute sweetheart and so appreciated. Great great customer service ?”
“Great service from Anthony Stephens!!! I found him helpful and he did a great job. I never received a kinda device in Florida state where I am from. Highly recommend him as a professional worker!!!! 5 stars!!!”
“Tyler and Elliott were super friendly and very helpful in helping us get a business account set up. They were very patient during the process and explained all the steps and details for us to understand. Very professional customer service!”
“Some amazing young people work in this store. I have had Cricket for years. It is reliable AT&T service. They have great deals on phones. I have never been disappointed with my service here.”
11:00 AM - 6:00 PM
4494 Frontage Rd NW, Cleveland
Mobile Phones
“I experienced an issue with my fiber cable being destroyed by my kitten. One quick call and I was connected with customer service who was very friendly and on point. They instantly scheduled a technician to come out same day. Andrew, the technician who arrived, was phenomenal. He went above and beyond to correct the whole installation of my cable from the outside of my house to the inside. He took all the extra steps possible. He mouted my modem and used clips to mount my fiber to the wall to prevent the issue from happening again. I was very pleased with the work he did. The job was neatly done and very impressive. Andrew is by far one of the top technicians I have ever came across. 10/10 satisfied with the whole process. I couldn't have asked Andrew for more because he did it without asking. Spectrum internet will always be my internet provider.”
“I got the best customer service assistance from Josephine at the store she had much patience and help me fix the problem I was having with my phone that about 10 agents on customer service could not fix. She also was very incredible multitasking with other customers as well. She was very dedicated worker willing to help make customers satisfied. Thanks Josephine you deserve for Metro.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“If you wanting to change over from another carrier to AT&T. Kristen is who you need to help you with that. She explains everything well. Wonderful customer service. Thanks Kristen!”