Verizon in Cleveland offers excellent customer service for mobile, 5G home internet, and business needs. Visitors are greeted warmly and can receive assistance even without an appointment. Many customers have praised the staff for their helpfulness and efficiency. Chelsea, in particular, has been highlighted for her patience and dedication while managing complex processes, ensuring a smooth transition for customers moving from other carriers. Brandon has also received commendation for his quick service and for filing insurance claims, allowing customers to leave with their issues resolved in a timely manner. Jimmy is recognized for his friendly demeanor and ability to address problems efficiently. Overall, Verizon in Cleveland is known for its positive experiences, making it a reliable choice for those seeking mobile solutions. Customers can visit the store or order online for added convenience.
Tyler and Elliott were super friendly and very helpful in helping us get a business account set up. They were very patient during the process and explained all the steps and details for us to understand. Very professional customer service!
January 2025
So helpful. Was immediately greatest at the door and helped, even without an appointment. Very different experience than at a different Verizon store earlier in the day.
August 2024
Thanks to Manny and the folks at Verizon. Took care of things smoothly and quickly and we're very informative. Will definitely visit again.
