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“I love going to this location for assistance. The staff are always very knowledgeable and friendly. Today I was there to set up a business line on my personal phone and Harley was super helpful and easy to work with. Thank you Harley!! I did NOT have good experiences at store off Paul Huff.”
“Most helpful Verizon store I've ever been to. Every rep I've dealt with is patient and always willing to help. Elliot is fantastic. He helped my partner and I extensively when we had issues porting a number from a third party carrier. He spent hours on the phone with frustrating, less than competent reps to resolve the issue. Totally went above and beyond.
If you live local don't waste your time with 611 or speaking to reps on the phone.”
“I experienced an issue with my fiber cable being destroyed by my kitten. One quick call and I was connected with customer service who was very friendly and on point. They instantly scheduled a technician to come out same day. Andrew, the technician who arrived, was phenomenal. He went above and beyond to correct the whole installation of my cable from the outside of my house to the inside. He took all the extra steps possible. He mouted my modem and used clips to mount my fiber to the wall to prevent the issue from happening again. I was very pleased with the work he did. The job was neatly done and very impressive. Andrew is by far one of the top technicians I have ever came across. 10/10 satisfied with the whole process. I couldn't have asked Andrew for more because he did it without asking. Spectrum internet will always be my internet provider.”
“Great service from Anthony Stephens!!! I found him helpful and he did a great job. I never received a kinda device in Florida state where I am from. Highly recommend him as a professional worker!!!! 5 stars!!!”
“I was very hesitant to go with Hughes. But wow. I could not have asked for a better technician to come install my service. Tommy Lytle, You were so professional & careing. Right before tech got to my home. My Rusty Border collie got hit by a dump truck. He was so companionate and cared about what happened with my pup and I. By the way my pup is going to be ok. He's got 2 broken legs but I believe will recover. Thanks again.”
9:00 AM - 8:00 PM
4494 Frontage Rd NW, Cleveland
Internet Service Providers
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“Let me tell you these guys are amazing at this store. We started off with Trace who helped us with internet and the possibility of getting phones. Then go in and get greeted by Dovi & David who did nothing BUT help us get the phones we wanted. David is the manager and they both went above and beyond for us while helping multiple customers. Best customer service I have had in a long time!”