“Brandon was the representative that helped me. He went above and beyond, and I was able to leave with a fixed phone. All I needed was a new SIM card, and he installed it for me. He was incredibly patient when I had to use the store phone to call my mother since my phone didn't work. 10/10 recommend, thank you!”
“This review is for my visit to the AT&T store located at 4494 Frontage Rd NW, Cleveland, TN 37312, on January 5, 2024.The employee working with me, first name Teresa, was courteous, professional and efficient. She answered all my questions about my new service. As a huge bonus to me she reminded me I could get credit to my account for trading in my old phone. Several hundred dollars for me. Thank you much Teresa. AT&T has a very valuable employee.”
10AM - 8PM
2538 Keith St NW #2, Cleveland
Mobile Phones
“Jessica, thank you for being so patient with my me and my family last night as we were thankfully switching from t mobile . Haha and me deciding on what phone. You are an absolute sweetheart and so appreciated. Great great customer service ?”
“I had some questions about Boost mobiles service and their promotions. I was very fortunate to talk with Veronica. She was extremely polite and informative. She gave me all the details I would need to make an informed decision. It was such a breath of fresh air to talk with an employee who made you feel like you mattered.”
“I spent three days on the phone with Verizons customer support which was terrible. Came into the store and was taken care of inside of 15 minutes. The man and woman I was working with were so helpful and efficient. I bought them lunch for making such a headache of a situation so simple.”
“Some amazing young people work in this store. I have had Cricket for years. It is reliable AT&T service. They have great deals on phones. I have never been disappointed with my service here.”
“My husband and I were shopping around for the best deal to start our new family plan together. We went to Verizon and were very disappointed and felt like we were being taken advantage of, even though I had always had Verizon previously, and this was my number one pick. My husband convinced me to go to T-Mobile, and we were able to get a very reasonably priced plan and upgrade our devices with promotions. David waited on us and was very personable and did an amazing job at getting us the services we needed, and was honest and straightforward. The manager was very present and helpful as well. As someone who has been a Verizon customer for 15+ years, I was very pleasantly surprised with this experience and would highly recommend the Paul Huff T-Mobile location, and David!”
“Chelsea and Mohammad make such a great team.Both employees are courteous and knowledgeable.They listened to us, didn't pressure us and I highly recommend this location.Thank you Chelsea and MohammadThank you t mobile”
“This is a large clean store. When you think of these big box stores you think they are all alike but you realize when you are traveling that they carry items for that area too. So, sometimes It is fun to find products you can't get at your home store. Self checkout was fine and I only got two products. Since I am visiting the area not sure if I will be back unless I end up staying in Cleveland TN again. The store is an anchor to a mall that is right by the Hampton Inn we are staying at.”
“Jimmy was able to resolve my issue quickly and efficiently. He was very personable and friendly. I would recommend anyone needing helping with phone or billing issue to come to Cleveland and ask for Jimmy!”
“Has everything we need at a fair price. Online deliver is great too. Sad that there are lower class drug addicts that love stealing from Walmart and leaving bad reviews on Yelp.”
9:00 AM - 8:00 PM
4494 Frontage Rd NW, Cleveland
Mobile Phones
“Good mobile ,TV,and internet service but somehow I get attacked threw the cable wires and wifi DOS Attacks makes device as not in service great support technicians”
“I got the best customer service assistance from Josephine at the store she had much patience and help me fix the problem I was having with my phone that about 10 agents on customer service could not fix. She also was very incredible multitasking with other customers as well. She was very dedicated worker willing to help make customers satisfied. Thanks Josephine you deserve for Metro.”
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“Cody the best can fix any problem and very reasonable. Surprises me every time with his rates compared to others., but always busy. LOL THATS WHAT U CAN EXPECT FOR A GOOD HONEST CELLULAR repair EXPERT AND VERY PROFESSIONAL”