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“I had a very good experience when I went to AT&T. Michael did an excellent job. I didn't want to call and talk to a computer. He answered all my questions. The text I was sent initially got answered wrong and his rating was not good. But, I hope this clears it up.”
“Josie was incredible! She handled my phone issue with tact and was extremely knowledgeable about how to fix it. She was also kind and funny, which is always a plus!
I had such a great experience that I even brought my family into this store to work with the team after they had a bad experience at a Chattanooga location. Josie was quick to fix my phone and would have had me in and out in less than 30 minutes if I hadn’t brought my family along to upgrade their phones too!
Thank you so much, Josie and Tristan, for making the whole experience so easy and enjoyable. 5/5 stars! I will absolutely be coming back!”
“I love going to this location for assistance. The staff are always very knowledgeable and friendly. Today I was there to set up a business line on my personal phone and Harley was super helpful and easy to work with. Thank you Harley!! I did NOT have good experiences at store off Paul Huff.”
“Drake was hands down PHENOMENAL to deal with. I’ve been very hesitant for years to switch back to Verizon because of the horrible customer service experience I have had before. I showed up a hour before closing time wanting to open 2 new lines and get 2 brand new phones. He turned the impossible into the very possible and even left about 10-15 minutes to spare. I will ALWAYS be going to him and this store for my needs. It’s hard to find good customer service like this in today’s time and how the world is. Drake officially restored by faith in humanity. Super awesome dude!”
“Jacoby helped me purchase my new phone and retrieve all of my info from my old broken phone. He is respectful, professional and courteous. He was able to complete the whole transaction efficiently. Jacoby is an asset to AT&T.”
10AM - 8PM
2538 Keith St NW #2, Cleveland
Mobile Phones
“We recently visited the Cricket location in Cleveland. Jasmine helped us and did an amazing job! She was patient with us and resolved our issues. If you need help with Cricket products in the Cleveland area, go see Jasmine!”
“Great service from Anthony Stephens!!! I found him helpful and he did a great job. I never received a kinda device in Florida state where I am from. Highly recommend him as a professional worker!!!! 5 stars!!!”
“Was in today . My phone kept saying viruses and malware. Not sure if I did something or what. I was so stressed out but Allison said hello can I help you and everything was excellent!! She fixed my phone in less than 5 min!!! I can't thank her enough!!! She was so kind and understanding!!!
THX AGAIN ALLISON!! YOU MADE MY WEEK!!!!”
“Some amazing young people work in this store. I have had Cricket for years. It is reliable AT&T service. They have great deals on phones. I have never been disappointed with my service here.”
“It was such a pleasure having Katelyn L. help us today with our service request. She was knowledgeable, professional, and efficient. She is a role model for others to follow.”
9:00 AM - 8:00 PM
4494 Frontage Rd NW, Cleveland
Mobile Phones
“Update... I call BS! If your a Metro PCS customer for over a decade, always pay your bill etc... and your Phone becomes old... no longer supported apps, dies. You have to buy a new phone. The lady that provided service was nice but as an employee could do nothing special for me.
Samsung A15 for $189. SUCK IT UP. Plus pay tax...activation fee...buy a charger.. no longer included...plus Gorilla glass...it adds up to $280. At Metro PCS store. But....
If you NEVER been a Metro PCS customer... no clue if you will pay the bill ..be a good customer. You currently can get a free phone... no activation fee. A $50. Gift card...or a new iPhone for only $99. SEE NEW CUSTOMER PROMOTIONS.
It's BS! Metro PCS punishes you for being a loyal long time customer when your phone becomes obsolete and fails by design.
My #7272381960 so you can look up my customer file KC Hicks ...frankly I feel raped. My safeword is fuzzy pineapple. Might I suggest a Metro PCS customer loyalty promotion?
This review updated. Should not reflect negatively on the nice lady that just works there. She was great...”
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“Great job Cleveland Boost!!! Very happy with service and the representatives at the store are helpful and knowledgeable, that's the reason I've been with boost for 10 years!!!”