I got started at the Oak Ridge TN store. The staff there was rude and untrained. I went to the Clinton Store and the lady there was friendly and knowledgeable. I will always go to the Clinton Store now. I have 3 phones on my family plan. I get good service. All the staff are knowledgeable.
October 2024
Came by a few days ago and met Melissa, explained my situation with my grandmother and the crazy situation i was in regarding her phone. Sadly wasn't able to purchase anything from this store but i made a promise id leave a review for all her help.
August 2024
Great customer service from Melissa! She completely set up my new phone for me. I live in Speedwell, TN in the Claiborne County area. My old carrier was Verizon. I made the switch to Metro by T-Mobile and this service works a lot better in my area than Verizon did. Also, it is much much cheaper. Glad I made the change.