Metro by T-Mobile at 344 N. Illinois Ave offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly staff who go out of their way to help, often saving money and providing excellent service. Several reviews mention staff members like Anna, Chris, Kathryn, and Kathy, highlighting their helpfulness and willingness to assist with plans, purchases, and account issues. One customer was able to save over $100 a month compared to their previous provider, thanks to the staff’s guidance. Others commend employees for their kindness, patience, and for fixing problems caused by other employees or misleading information. The store provides a positive experience, with helpful service that makes customers feel valued. Overall, Metro is recommended for its good service, affordable plans, and friendly team.
This is the best store! Shae has always been so helpful and got me and my husband exactly what we wanted! If you need phone service, come here and don’t hesitate to ask for Shae! She’s the best around!!
December 2025
Everyone there is as nice as can be. But they do go through alot of employees
July 2025
Always here when I need any assistance with my cellular needs. Come see Cody and Shae
