Firestone Complete Auto Care in Collierville, TN, has earned a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the efficient and organized staff, led by a manager who is highly praised for her excellent customer care. The team provides a wide range of services, including tire sales, oil changes, brake inspections, engine repairs, and battery replacements, all at reasonable prices. Many customers prefer this location over other options because of the knowledgeable staff and honest service—they do not try to sell unnecessary repairs. The staff’s friendliness and willingness to answer questions create a welcoming environment. The shop handles difficult tasks, such as replacing batteries in hard-to-reach areas, with great skill. Overall, Firestone Collierville is considered the best shop in the area, with customers committed to returning and recommending it to friends and family. The combination of experienced management, quality service, and customer satisfaction makes it a trusted choice for vehicle care.
I had a flat on my way to work and I drove to the Collierville location. The guys were so friendly and knowledgeable when they explained to me the procedure and recommendations for my vehicle. Great customer service!!!
March 2026
Long term customer of Firestone, this location is a good one. AJ always gives the best customer service and the work is always what's expected. They are honest about what they can and can't do. Granted they are a bit pricier for some services, but you get what you pay for.
March 2026
Matt Tullos was amazing. Even with financial difficulties and me not having the best attitude he remained stoic, professional and hospitable. 10/10 recommend nothing but helpful and amazing at his job!
