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“I had an alignment issue that caused my American Powertrain upgraded Tremec TKX to jump out of 4th gear when I took my foot off the accelerator. Even though my warranty had run out time wise, I had low km on this new transmission. First thoughts on cause was a transmission issue. I reached out to Sam at American Powertrain. Sam worked with me to eliminate some of the possible causes (shifter interference with car body). He even sent me a replacement shifter as we thought that could be a cause. Still no luck. He then suspected an alignment issue. My bell housing had already been dowel indexed to the crankshaft, however my TKX was not being centralized properly with my bell housing. After getting a bushing made to reduce the tolerance between the two, problem was solved. Thanks for the excellent customer service Sam!”
“David Gist was very helpful. He gave us time to look over car test drive and answered all our questions.The experience was no pressure, smooth and no surprises. Finance team work hard and explained everything. Offered advice on warranty but never any pressure to purchase extra. Great team!!!”
“Jeff and Mike were wonderful setting up my appointment to have car fixed. The shop did a fantastic job on my car. Check them out first if you need body work done.”
7AM - 6PM
1550 Interstate Dr, Cookeville
Auto Parts
“Conveniently scheduled an appointment in Dodge app, showed up early and received friendly competent service with really good communication and really fair price.”
“Dan T and Braedon J at Cookeville Honda made this experience so easy and I ended up with a vehicle I absolutely love. They were so responsive to all my crazy questions. The dealership is very nice, everyone you come across is very friendly and helpful. I will definitely recommend Dan, Braedon, and Cookeville Honda to anyone looking for a vehicle. If I’m in need of a vehicle in the future I’ll be back.”
“I have worked in customer service for 6 years I’m used to giving customers the best service I can give. For the first time in years I received the same from Peter Block. This gentleman was patient and worked with me every step of the way. This was the first time I ever made such a huge purchase. We need more people like him in the customer service field !”
“Jenny is my primary contact in the service dept. She is awesome to work with. She makes the whole process easy and is always able to answer all my questions. She dies a great job!”
“⭐️⭐️⭐️⭐️⭐️
Always reliable and knowledgeable
These guys always come through for me. I had several issues with my Dodge Dakota, including exhaust and body work needs. The team at AutoZone was super helpful as they guided me through finding the right products and took the time to explain the differences between options.
I’ve dealt with other stores like O'Reilly’s and a few others, but I’d choose AutoZone any day of the week. Great service and knowledgeable staff make all the difference.”
“Matt and his crew at Julian's are fantastic! Not only are they super people, they are very professional and will do what needs to be done to make their customers happy. My truck received a lot of damage from the recent hailstorm. I took it to Julian's for repair work and was extremely pleased with their work! I would recommend them to anyone needing body work done on their vehicle.”
“They rebuilt 2 starters for me over the years and are the only place I go for this service. Straight forward and they do great work. My grandfather always brought his repairs here over the decades.”
8:30AM - 4:30PM
1050 W Cemetery Rd B, Cookeville
Auto Parts
“I ordered a Leer topper for my truck from Tim. Leer could not get the topper to him in time, we were leaving. Tim was really good at keeping me informed, calling me back with updates. He eventually refunded my deposit without a hassle. This is a good, honest company I would recommend.”
7AM - 6PM
606 S Willow Ave, Cookeville
Auto Parts
“Shoutout to Dale for saving the day for me today! My battery light was on and I knew time was not on my side! Dale was curteous and quick to install a new battery for me. I am so grateful for Dale and Napa Auto Parts! I will not go anywhere else ever again, especially not Advance where I was treated like I was bothering them.”
“I wanted my 2011 Kia soul radio replaced and had very few options on places that knew how to replace one. Was told a 3-4 wait on car and turned into 7 hours due to an error on manufacturer. They were very considerate and compensated for the much longer wait. Unfortunately when I left there was an issue with my turn signals that were working before the appointment. Called them back and said to bring it back. Turns out they forgot to connect the hazard button which had caused the issue. Besides the long drive back to fix the error I was happy for the install and the helpfulness of the store manger (who had the best customer service ever).”
“I've done business with these people for years. Always friendly and there to help you out when you need it I have nothing but positive things to say about the business”
7:30AM - 7PM
560 Neal St, Cookeville
Auto Parts
“Cookeville Honda was able to replace my front grille emblem. Since it would take a couple of days, I was able to get a loaner vehicle so I was able to get all of my many errands done. And they buffed out some marks on my door for me. They also did a multi-point inspection which told me my battery was fine. Best of all, a few days later when the car would not start on a Sunday, when service department was closed, my salesman, Jason (from 2y previously) returned my panic call and assured us it was not the immobilizer causing the car to not start but that the battery can run down in only 7m if car is not running.”
“Highly recommend. This is the third time I’ve used them and I have always walked away highly satisfied with the work completed by them. Paul was wonderful during our truck repairs. He kept us informed of progress and did great body work repairs. He used quality replacement parts. The staff are always super friendly and very professional.”
7:30AM - 9PM
632 W Main St, Cookeville
Auto Parts
“Needed some spark plugs for my riding mower. I took in one of old ones and they had them in stock.
The plugs were already gapped and ready to be installed. There employee was able to make it happen. The 'Zone' is a good starting point for auto parts.
Check them out sometime soon.”
“Jacob was more than accommodating. Purchase of a used car was more than fair. Subsequent repairs were done rapidly and professionally and VERY reasonable. Would definitely recommend.”
“I would strongly caution anyone against supporting this company. The way some of their employees conduct themselves outside of work raises serious concerns about their character and judgment. In one case, an employee reportedly chose to prioritize a personal relationship over their own child’s well-being, resulting in their daughter being left without a home. That kind of behavior reflects a troubling lack of responsibility, empathy, and integrity.
When a company employs individuals who demonstrate such poor decision-making in their personal lives, it makes you question the values and standards the company upholds. Businesses should be mindful of who represents them, because character matters—both inside and outside the workplace.
I would not feel comfortable supporting a company associated with this kind of situation, and I hope they take a closer look at the people they choose to employ.”
“got a 2 inch metal cowl hood shipped to me and had a dent right on the bend of the cowl from shipping.harveys completely restored it back to factory condition and color code painted it to match my truck in no time.great genuine hard working people.”
“The employee Don saved us from being stranded at 9:30 at night!!! He called us a mobile mechanic and helped us get our new alternator put in. Without his help, we would have been stranded 70 miles from home.”
“This company's staff and parts selection are best in the business. The staff there are not pushing sales, they're pushing solutions. Very knowledgeable and ethical is how I describe the Advanced Auto Staff. It's great to see a company run this well, and great prices on nearly everything someone could want.”
“Big shoutout to Nate who was in automotive and Miss Kellie (Kelly maybe) who was nighttime manager. Both are amazing employees and I really appreciated my experience with them. They made Walmart feel like walking into a neighbor’s home and were so professional and friendly and went above and beyond! I would gladly recommend them both for recognition at the Walmart from their bosses and will make sure to always greet them in kind if I see them again.”
“I had a new battery installed there this afternoon. The attendant said it would be, 30-45 minutes. I was there much longer but since I thought they would text me or call me when my car was ready, I waited. I never even asked if it was done. It was my fault for not checking in but the install was done, that is really all that matters anyway.”
“Very friendly and helpful staff. Great customer service. I bought the part I needed for $120 less than the other retailers I shopped. Thank you Aenon's for a job well done. I'll be back”
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“CAMERON is a great salesman, didn't feel pressured at all. He was upfront and honest with us, that's why we chose to buy from Nissan over Honda and Toyota”