“I took my car into Cookeville Nissan to have an oil change and tire rotation done. I did not have an appt they got me in quickley and under 80.00 dollars. After the service was done Austin went over everything with me in detail. He listened to my concerns. Did not pressure but worked with me. I believe it was the best exsperience I have had since going there since 2016. Austin even called me with prices of some things I wanted to do when he told me he would. Excellent customer service. Thank you Austin.”
“Very helpful. I had an emergency with my brakes on a long road trip. They were willing to try to squeeze me in but since it was an emergency they called another shop and checked if they could help. Very friendly people.”
“Took my husbands 2009 Ford F150 in knowing it was a rats nest of issues that needed to be fixed. James helped me every step of the way. He explained what was going on, and when we hit a wall stalling the repairs he was able to come up with a solution. Very friendly, very understanding, very professional, and I will absolutely be back for future repairs on both vehicles when the need arises.”
“I found the most perfect, amazing car and Toby Neal was exceptional in helping me throughout the entire process of making the purchase! He was very kind, helpful, patient and all around a pleasure to work with! Billy in the finance department was great, too! I never felt pressured or uneasy about anything from the time that I arrived to the point that I drove off in exactly the car that I was looking for! I can't recommend them enough!”
“Conveniently scheduled an appointment in Dodge app, showed up early and received friendly competent service with really good communication and really fair price.”
“Best mechanic around! Honest as they come. Wally and Zach are top-notch at what they do and always provide exceptional service at an affordable price. They take the time to do the job right, treat their customers with respect, and stand behind their work. I highly recommend them to anyone looking for reliable, trustworthy mechanics. ---Ron”
“The people at Cookeville Transmission are very friendly and transparent; making sure you know what they are doing before they do it. They also work well with people. I took my car in for an issue and after they fixed it, another unrelated problem came up. They didn't require me to make another appointment, just told me to bring it back in. Also prices are fair. After my experiences, I highly recommend their services.”
“Mark is a great mechanic and very helpful. He checked to make sure I got all the right parts from Rock Auto. I live about 2 miles away and he gave me a ride home. He was finished with my Honda Element quickly and finished the suspension work. Don't retire yet!”
“after my dealer failed in three tries to find and fix a freon leak, Total Automotive found it and fixed it the first time ! superior service , superior personel”
“While I wish the circumstances needing the work done had not happened, I can’t say enough about how courteous, professional, and helpful the staff were. The work was great, and the overall experience was refreshing.”
“Amazing service got some used tires with beautiful tread.Both Friendly, quick service, no pressure upselling and very down to earth and honest. Definitely means alot especially being a female cause alot aren't like that & assume they can sell you on anything.Highly recommend!”
“Wasn’t looking to purchase a new vehicle but couldn’t pass up a nice vehicle at a fair deal . Fabulous treatment from all involved . Both Marks. We’re very helpful and made us feel comfortable . Mark Shirk was pilots help full inthrough the whole process of a new vehicle purchase . He took the time to get my wife acclimated with the whole vehicle . Fabulous salesman and an asset to the dealership”
“From start to finish, you don't feel rushed or pressured. Everyone is very nice and very helpful. My salesman was Dan Threet and he was extremely informative, helpful, patient and nice!! This is the 2nd vehicle I've purchased from Cookeville Honda, and I will continue to return every time I need a vehicle!”
“Adam and his team are very professional, up front and extremely fair on their prices. The work they do is top notch and I suggest him to everyone I know that needs repairs!”
“Yesterday my dear friend Deb and I were driving back to Nashville from a fun girls' trip to Asheville NC when all of the sudden her Subaru reacted as if we had hit something and several lights, including the check engine light came on and we had to instantly pull off while on the interstate. While baking in the sweltering midday sun and worrying that we would get hit by the oncoming traffic, we contacted AAA and the local police. What happened over the next few hours was as delightful an experience as one could have under the stressful circumstances. We spent the afternoon with dear Trooper White, Ricky, our fabulous tow truck angel, and then thankfully ended up at Endurance Automotive. I knew we were in the right place immediately when their sweet bulldog Buddy met us at the door! Steve, Rebecca, and the entire crew were welcoming, and provided top notch service from start to finish. They did a thorough assessment, had to call out for the part we needed, had it delivered, and put us safely back on the road before dark. They even called to make sure we made it home okay. Now that is great service, and it is a rarity in our world today! I highly recommend them for your automotive needs. Thank you all for your kindness and professionalism. Stacey Bentley”
“This isn't a radiator repair review, this is about the people at Cookeville Radiator. I've taken radiators there for repair, but yesterday as I was coming home pulling my round baler. One of the wheel bearings went out on the hay baler. I needed somewhere to leave it until I got repair parts. When I called, they said, of course I could. When I got there they brought out a jack, blocks, impact wrench, everything I needed and didn't have. The roller was where I left it this morning, I replaced the bearings, and pulled the roller home. This is service above and beyond the call. If you have radiator issues, there people will treat you right. Thank you again, COOKEVILLE RADIATOR SERVICE!!”
“Just want to say they do a fantastic job! Every encounter I have had has been great! They let you know how long it will take they give options of a time it will be quicker to get you done! I appreciate them and all they do!”
“My son’s youth group were involved in a head on collision on i40 and these guys made this bad situation as good as possible with their service, sympathy and communication. As a business owner myself, I highly recommend their service!!!”
“Greg just told my Yukon he was unbelievable he helped me push and pull and winch it into a very tall location went way out of his way to help me I will definitely use them again and give them five stars excellent service very friendly very quick”
“went it their recently and I had 2 nails in my tire and they got it done very quick and their prices are cheap compared to other places I've been. I will definitely be back and I recommend this place to people that needs their car worked on. Also their staff was super friendly and helpful.”
“I took my Highlander in to have them check a tire and my CarPlay wasn’t working. Buster was very friendly and understanding and the mechanic was very knowledgeable and knew exactly what the problem was. I’m very thankful for the great service and trust them to take care of my needs.”
“Great experience! The staff was friendly, helpful, and got my tire patched quickly. They did a great job, and I really appreciated their service. I would definitely recommend them!”
“Trevor and June are exceptional young people. They went above and beyond to evaluate and resolve the problems with my VW Beetle. They had also repaired a VW Beetle for my grand daughter. I highly recommend Hales Repair Group.”
“I brought my 2011 Honda Element to South Willow Auto Clinic to have them install new headlight assemblies that had oxidized horribly. I brought them the OEM parts to use, but the bracket on one assembly was broken. I tried reaching out to the online parts dealer to get a replacement sent overnight, but they couldn’t get it to me that quick. Since the car’s bumper had been removed for the install, I didn’t want to have the bumper re-installed a second time. I called the local Honda dealership to get the OEM part, but they couldn’t promise it to me for 3 to 4 days. Stacy @ South Willow Auto Clinic called the dealership on my behalf, and got them to get it the very next day. While the dealer’s price was more than I paid online, being able to get the part so quickly avoided me having to have the bumper removed/replaced a second time. Stacy also charged me the same amount for the dealer’s part. He was truly a life-saver. I am so pleased with the remarkable customer service and help provided by Stacy. I will definitely bring my vehicles to South Willow Auto Clinic in the future. I highly recommend them.”
“Locked my keys in my car after a stressful morning. Called a few listed vendors and no one available for hours. Was referred to Nabor's - within 15 mins of my call Ozzy was on site and within 30 mins I had my keys and my car back! Reasonable price and small fee for paying with card but would absolutely use again if needed”
“Very impressed with the work they did on my 22 Kona. Since I got rear ended yesterday and my trunk won't shut it's a no brainer where Im taking my Taurus.”
“Always does such a great job on getting my vehicle in for service ,and the price is great. Everyone is so nice and my vehicle always gets fixed right the first time.”
“Precision Auto Body did an excellent job repairing my daughter’s Grand Cherokee L after it was hit by an uninsured motorist. The work was completed quickly at a very reasonable price. I would recommend Precision Auto Body if you are in need of collision repair.”
“I was a 1st timer at this establishment. He was very honest, more than fair, and had the big repair completed much earlier than expected. What else can you ask for? Thanks again Jimmy!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."