Walgreens is a store where employees do hard work every day and are often nice and helpful. However, customers sometimes experience long waits and issues with prescriptions, including problems with the website and auto refills. The process can involve public discussions of private medical information, which some find embarrassing. Despite this, many acknowledge the employees' patience and effort, especially when dealing with situations outside of their control. Some customers find that snacks from the store are a more reliable source of comfort than the medications they come to pick up.
