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“Best customer service ever! We had to transfer from Att and they went way above and beyond! Store manager is amazing! All the staff was so helpful and fast. I have been to other Verizon stores and best customer service. Thank you for all your help.”
“Had a great experience with Darnell!! He went above and beyond to make sure I was able to get the upgrade I really wanted. And a free iPad!! Was very thorough and answered any and all questions I had!! 100% recommend if you need any help he’s got you!!”
“Josh is amazing he handled everything and told us everything we needed to know we’re very grateful for his service 5⭐️ even after hours..4562 poplar avenue Verizon!!!Go ask for josh!!”
“Amazing friendly nice respectful hard working and she is definitely at the right place. Her name is Lexus Wilkins Mobile expert bry knowledgeable!! Thank you for hiring wonderful employees like her!!”
“Specialist RJ is amazing!!!!! So kind, polite and knowledgeable. He was so helpful and made my experience wonderful. I'd give more than 5 stars if I could. Keep up the great work.”
“Went to the Xfinity store today with my Dad to get internet. I was assisted by Ru. Very nice guy. Offered us Cable TV & Wireless. Ended up leaving with 1000mbps plan for $50 no contract. Pretty good deal compared to what we were paying for which was AT&T for 300mbps for $55..”
“Worldspice has helped our business with daily operations and were there for us during a time of great need and urgency during network issues and needs of increasing functionality due to covid-19 and remote learning. The support is responsive and in a timely manner. You can trust them to be the experts in network technologies.”
“This is the primary T-Mobile location that I use number one. It's in my neighborhood. Is where I purchased my new phones and deal with anything from payments? The questions to upgrades to everything conveniently located within 2 block radius of my home. So therefore that's why I use it pretty good folks in there. They're bilingual so they can deal with all peoples.And you know just your typical t mobile franchise store”
“Jester was awesome, he figured out why my T-Mobile app would not accept a password. He stuck with it until he found the solution. My app works perfectly. He is a credit to the T-Mobile corporation.”
“I had a great experience with Xfinity customer service, thanks to Quinton. He was not only helpful but also genuinely kind, making my entire experience smooth and stress-free. His professionalism and willingness to assist truly stood out. Thank you, Quinton!”
“Phenomenal service all around!! I visited this store back in January 2023 and was helped by Cheston. He's a very nice guy and he answered all of my questions. I was curious about upgrading my current iPhone and he handled it like a pro.I then returned in early March 2023 and was helped by Carlos. Cheston was not there that day but no matter. Carlos helped me with all of my iPhone needs and answered even more questions. He also installed a new tempered glass screen protector and it was done within a few minutes. I highly recommend the GO-TO screen protectors as they are super easy to install. Carlos went above and beyond and I was highly satisfied.I really am very surprised at all the negative reviews. Here's the thing. You have to go in to a cell phone store prepared and ready to ask questions for whatever problems you are having. You cannot go in there and not know what you are there for. When I was there the last two times, other people were very impatient because it's like they really don't know what they are doing there to begin with. You have to be prepared. I went in to get a new iPhone 14 Pro Max, with a tempered glass screen protector and mobile phone insurance. I waited my turn, patiently, and when it was time, I asked questions about anything that was necessary.When you are prepared to do business, then you won't be there very long. Thank you for the help and support, T-Mobile. I will be back. Take care.”
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“Came into T Mobile needing a new phone and wanting to port over my iPhone, iPad, and apple watch. From the moment I walked in the building until the time I left, AD was an incredible help. He was very friendly, professional, and patient. He thoroughly explained the pros and cons of each plan, as well as the phone options. He eased on my concerns with expert advice and answered any and all questions. He made it seamless and it was a pleasure to have such a flawless experience. In a world that’s seemingly forgotten about the importance of the customer experience, AD at the T Mobile on Germantown Parkway in Cordova TN was top notch! He deserves a raise, promotion, and praise. I’d send every family, friend, and colleague to him in the future.
- K, December 2025”