Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule appointments, or place orders online with options for in-store pickup, free shipping, or same-day delivery. Service experiences vary. Some customers report very quick, easy, and knowledgeable help with trade-ins, upgrades, and technical issues like eSim resets, praising staff for being professional, patient, and confident. However, other experiences include long waits without acknowledgment during busy times and issues with product quality, such as receiving a scratched phone that was reportedly not replaceable.
I loved the customer service this male worker provided us. He was so helpful
February 2026
If you want excellent customer service then the Verizon Poplar location has it through a very helpful, friendly, and competent lady named Toya. We were so pleased with the way she assisted us today.
February 2026
I bought a Samsung from there alone challenge and guess what I still have been they gave me a nice case a screen protector they did it for me and it was only like not even 200 so you should use Verizon and the Wi-Fi is so good.
