Victra, a Verizon Authorized Retailer in Covington, TN, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, especially Fernando, who makes phone shopping easier and offers great assistance. Shiondavia is also praised for her personable and helpful attitude, making repeat visits enjoyable. The store creates a positive experience, with staff treating customers with kindness and making device upgrades simple. Overall, visitors feel confident in the store's ability to handle various needs, from phone issues to new devices, thanks to its dedicated and professional team.
The employees were extremely nice and made the purchase of a new phone extremely easy.
November 2023
The couple of times I’ve been it’s been the same lady working there and working alone! She is awesome! She is great at helping several people at a time and does it well!
