Victra, a Verizon Authorized Retailer in Covington, TN, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, especially Fernando, who makes phone shopping easier and offers great assistance. Shiondavia is also praised for her personable and helpful attitude, making repeat visits enjoyable. The store creates a positive experience, with staff treating customers with kindness and making device upgrades simple. Overall, visitors feel confident in the store's ability to handle various needs, from phone issues to new devices, thanks to its dedicated and professional team.
Helpful but Verizon cost too much for someone who’s been with them 24 years too long. Nothing to lower bills for me.
July 2026
Ashley and Todd was both super friendly and helpful with my upgrade.
June 2026
Ashley had great customer service and was able to hook us up with the best deal possible. 10/10 recommend her to everyone she is very respectful and very well at her job.
