Victra, a Verizon Authorized Retailer in Covington, TN, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, especially Fernando, who makes phone shopping easier and offers great assistance. Shiondavia is also praised for her personable and helpful attitude, making repeat visits enjoyable. The store creates a positive experience, with staff treating customers with kindness and making device upgrades simple. Overall, visitors feel confident in the store's ability to handle various needs, from phone issues to new devices, thanks to its dedicated and professional team.
The Staff was awesome. Their Tech Support, or the lack of, sucked.
March 2026
We visited this store and Troy helped us. He was patient and worked with us with our mishaps. Would really recommend going when Troy is there.
January 2026
Katrina was extremely helpful and friendly!! Made sure we were taken care of to the finest extent and made good conversation the whole way through, and gave very thorough answers to any questions we had!!
