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“I was on my way to Memphis from New York when my wipers stopped working in the middle of a downpour. I drove to them after the rain subsided. They were very busy but they fit me in and got me on my way within an hour. I cannot say enough good things about their professionalism, helpfulness, and consideration!”
“This is a great auto shop. They have excellence customer service ! Matt the owner was very helpful with assisting me with my car troubles , and they don’t over charge you. 10/10 would highly recommend!!”
“I live outside Atlanta and was visiting my sister near Memphis. I discovered a radiator leak and called Birch. The owner, John Brandon, was extremely polite and got me in right away. All the employees I met were knowledgeable and friendly. I was able to use a loaner car and continue my visit while they took care of everything that same day. They thoroughly explained the problem and the necessary repairs/replacements needed. I highly recommend this business!”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“Our mini van broke down in Oakland (road trip from KY to TX) on Sunday evening after Jul-4 ... alternator failure. We booked into a motel and I started calling auto services, leaving messages. Several places said they could help on Tuesday, as long as I could get the vehicle towed.
Dave phoned me back Monday morning and said he could help us out immediately. His guys met me at the van ... they got it back to their shop, no charge ... gave me a ride back to the motel ... said it was too hot for me to walk ... got the job done in a few hours ... picked me up concierge to bring me to the shop ... and had us on our way by lunchtime.
The charge was virtually the same that the auto parts retailer quoted me for the part only. I was amazed, grateful and blessed. These guys were phenomenal. PTL.”