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“Out of pocket for us. I have owned two property casualty insurance agencies in FL and Mass.
Never have I seen such customer service concerning car accident repair. The owner gave us an excellent rental company lead as well.
Outstanding!”
“Ken was amazing. I have a medical exemption for TN and I had so many questions about the tint. He fit me in when it worked best for me. I highly recommend him for your tint needs.”
“Best body shop experience I've had in the tricities. Can't say enough about how much better the experience with dealing with them was vs other local shops I've dealt with. They told me when I dropped my vehicle off exactly what schedule they'd call me on with updates and never missed a beat. So much better than the normal having to call and check in my car because I haven't heard anything in days or weeks”
7:30AM - 6PM
2525 E Stone Dr #5858, Kingsport
Auto Parts
“I was driving through Tennessee during a thunderstorm and my Toyota rav4 hydroplaned on the freeway. It was the scariest sht ever and I literally almost died. Something was off with my car after that so I drove to the closest toyota which was this one. The service people were very friendly, helpful, and understanding and they did a thorough inspection and fixed the issue (my exhaust pipe was hanging from the engine) for free. I am really grateful for their help. No offense but this town is in the middle of nowhere and there is nothing here so I would've been sick if i was stuck here any longer”
8:00 AM - 5:30 PM
905 Bloomingdale Pike, Kingsport
Auto Parts
“I and my family have used Bob for all our body work needs since moving to Kingsport 18 years ago. Excellent work at the best price. Wouldn't consider going anywhere else.”
“Jeff did a great job on a hot summer day getting my truck squared away with a new battery and cleaning all the corrosion off terminals and brackets. I highly recommend Jeff and this Advance Auto.”
“Such friendly staff. Great work and there was no wait time. I travel for work quite often and they let me call and let them know when I could drop the car off and had me come in and I didn’t have to wait all day. They took care of it right away!! I will refer them to anyone I know that needs their services”
“Got my car back today. Mike is one of the nicest people I've met in a very very long time. My car looked like it just came off the showroom floor. Got my car back way before I was expecting. They do impeccable work there. I would never take my car anywhere else. If you ever need body work done I would highly recommend. Thank you Mike.Services: Painting”
“I was referred to this Mechanic shop by the Place I got my oil changed. The staff is amazing and works to get your vehicle in and out in a decent time. I was told my car would be available to be picked up by four that evening, And it was done before 12. Definitely will be going back if I have to!”
“Estimate was done in a timely manner. Insurance approved and repairs started. The work looks great! My car was restored to “new” condition. It had substantial damage. Very pleased.”
“If I could give more stars, I would.The staff is exceptionally friendly. The two employees I have had interactions with the most over my vehicles have been Carleigh and Marshall. They are extremely helpful, super friendly, and eager to provide exceptional customer service. Justin and Wayne are the other employees I have had help from. Super friendly and helpful as well. These 4 employees are why I have rated this store a solid 5. It is nice to be able to shop for parts and get respectful help. These employees go above and beyond to provide exceptional customer service to all they have interactions with. The store is always clean and tidy. Customer service exceeded my expectations, which my expectations are usually high as I take customer service very seriously. This is my new favorite Automotive Parts Store. O'Reilly got it right with this store and staff. Highly satisfied, and I highly recommend this store because of the wonderful employees and exceptional treatment you get from the moment you walk in to the moment you leave”
“David and his guys did an amazing custom job on my ride. They had it ready exactly when they said they would and did outstanding-quality work. I will never use another body shop again. Thank you David!Service: Painting”
“I was in need of a rear wiper blade... I tried to find several times at Walmart but they never had the size for my specific rear wiper. So I just went on to my local advance Auto and ask the men to see if they had one in stock for my vehicle and sure enough they were out of every single one but they ordered it and it was delivered the next day and I came and he actually put it on for me I really really enjoyed the fact that they were so nice and knowledgeable about their products and was able to have it delivered in store the following day...”
“I always hate going to get an estimate from a garage because I feel like I’m going to get taken to the cleaners and I have had some bad previous experiences. That was the furthest thing from the case here! I will not do business anywhere else unless they just couldn’t do what I needed done for some reason.
I had an accident caused by a deer and after doing the math figured it would be better just to pay out of pocket. They recommended tow company and evaluated it within a few days. They gave me a fair and honest quote and showed me the breakdown of how they got it. Funny thing is, I had showed them pictures before the vehicle was there and they were able to tell me exactly what needed done. I’m sure not all work is like this but just to show their level of knowledge.
I can’t say enough good things. It is a smaller shop so turn around time may not be super fast (mine was very quick) but to me the level of honesty and quality of work it worth anything else. Wouldn’t want to take my business anywhere else. Give people like this your business!”
“Well my blower motor on my heater stopped working in the middle of the winter weather. lol stopped in for a new relay and windshield wipers which they had no issues with assisting me with putting them on. Thanks guys”
7:30AM - 9PM
4219 Fort Henry Dr Suite 2, Kingsport
Auto Parts
“I always went to O'Reilly's on the west coast, and I do the same here on the east coast. They guys and gals I've worked with there have been extremely helpful. They never try to give anyone the bum's rush just because a line is forming. They do what it takes to help each customer, and that really shines in a world where customer service is going the way of the dinosaur.I needed a part that was hard to come by, and the gentleman helping me at the register went out of his way to go looking around in the back storage area, and he found what I was looking for even though we couldn't find it anywhere on the shelves. That was awesome!!!”
“Great store. I dealt with JJ. Great guy very knowledgeable. It's nice to have somebody knows what they're talking about. I wish there were more guys like JJ. In another life we could have been friends lol. Thanks for your help brother.”
“Parts stores have pretty much the same thing. The people is what makes one better than others. Right now this place has a good crew. Better than the competition that's right in their front door.”
“CUSTOMER SERVICE IS SECOND TO NONE! I cannot emphasize this enough. Had a part found to be defective (created by a third party) and lethal performance acted as a liaison to get my part replaced under warranty. They did and made it easy for me, the customer. Shane M and Steve G were excellent to work with!”
“Wonderful company wonderful people working there. Thank you all so much for being so kind and caring for me and my family. You all done an amazing job, never thought she would be the same again.Services: Tires”
“I was side swiped after having my new car for only 30 days. Fernando fixed my car quickly and Im very impressed with his work. Price was absolutely less then competitor's without compromising quality! Very happy!”
“These guys do a awesome job! Took my Datsun U20 head to have it pressure checked and measure thickness. Quick service and fair price. If you need machine work done these are the guys to see.”
“I would like to say thanks to the team at Fitos. I had my F350 dually repainted at their shop. They did a quality job and I am well pleased. They are about Customer Service.Service: Painting”
“I came to this store to get a battery after their competitor was so rude and hateful about it. They were great to deal with and very helpful. They actually treated me like a customer! I wish they had more locations.”
“There's a bald guy that works there. His name is james always.
Has the best attitude but not might know everything, but tells me and will help me in every way. By finding someone who does know are, we shall look it up ourselves together. Not too many people will go that far to help thks Thanks, James.”
“This is the place if you are looking for excellent service and a transmission shop that will honor their guarantee if anything goes wrong with their work. They were fantastic and If you looking for a shop you can trust, you’ve found the right place!”
7:30AM - 7PM
2757 E Stone Dr, Kingsport
Auto Parts
“I live getting my auto parts needs from NAPA, not only around since I was a child and my father and grandfather used NAPA, their prices are comparable to to discount auto parts stores and they are locally owned.”
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“We found this place right off the interstate heading towards Knoxville when our car notified us that we were losing air quickly in our back driver-side tire.
Everyone here was friendly and happy to help. They fixed our tire and we were back on our trip in less than thirty minutes.
We are very thankful for the friendly neighbor-like experience, and we feel very lucky finding this auto parts shop!”