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“I met a very helpful and friendly employee today. His name is Steven. His helpful nature and genuinely pleasant personality is a very strong asset to any business. I'm leaving this review in hopes that he can get some well deserved recognition. The great service and attentiveness he provides for people every day definitely needs noticed. Thank you again Steven for your awesomeness”
“I was very happy with the professional service Patrick rendered. He pointed out to me the posts I drove thru to enter the service bay and informed me that my tires were out of line! Now I know what those posts are for! He was very friendly and made my day.”
“Very happy with paint and dent repair job they did and the pricing was far superior to other places! Highly recommend this low key, but super professional spot.”
“After hitting a deer, I was stressed about getting my car fixed, but Automan Collision made the entire process easy. They got me in right away and did an exceptional job with the repairs. My car looks great and the service was outstanding. I’m very grateful and would absolutely recommend them.”
“I was a little sad to see work was late time after time at no fault to Daniel and the manager was great to work with. They went above time and time again. I think I had the worst luck because my trk sit on their lot for a week before it went back my cs rep left the company. Parts was hard to get. If I had to redo it over (i would) i take my truck to car shows to show it off i want to thank everyone who worked on it”
“Out of pocket for us. I have owned two property casualty insurance agencies in FL and Mass.
Never have I seen such customer service concerning car accident repair. The owner gave us an excellent rental company lead as well.
Outstanding!”
“Every time I am the store Angelina goes above and beyond. She is more knowledgeable about cars then me so with the little information that I am able to give her she is able to diagnose the problem and sell me the proper parts for my vehicle. Thanks again Angelina!”
“I got my car back they had thrown away the pices that went under the hood . The front quarter panel was cracked. I had to take it back in they had to order the parts that were thrown away. They did replace the front quarter panel but chiped another part of my car and would not replace it and it wasn't broken when I took it in there. Would not recommend them. If you do take your car there take pictures of everything and check everything as soon as you get it back.
I wanted to up date my review because they got back in touch with me and replace the broken part. They did it fast. Thank you”
“Ken was amazing. I have a medical exemption for TN and I had so many questions about the tint. He fit me in when it worked best for me. I highly recommend him for your tint needs.”
“I've had several services done, bed cover, trailer hitch, brake assist and now purchasing a trailer. I found all pricing very competitive and great quality. That's why I keep coming back. The people are very nice and knowledgeable.”
“We were 300 miles from home visiting a friend when we had car troubles. Kyle took time to diagnose and correct the problem as well as took the additional time to ensure new issues wouldn’t arise. We are very grateful for the team at Store 3010 for their expertise and extra effort.”
“Quality did the body work for my mother's Toyota Tacoma. The staff are top notch and don't make you feel like you're clueless because you're a female. They'll answer your questions without leaving you wondering if they're being honest. Definitely recommend!”
“Picked up my car today,,,, everything was perfect! Those guys did an excellent job I highly recommend them to anyone who wants their car fixed fast and perfect!!!!”
“Very Friendly and respectful employees. Clean facility. Would highly recommend them, they don’t try to push other products on you or pressure you into anything .”
“The guys at the store were extremely nice and did a diagnostic regarding my check engine light they gave me several things that it might be and didn't pressure me to make decision immediately”
“Best body shop experience I've had in the tricities. Can't say enough about how much better the experience with dealing with them was vs other local shops I've dealt with. They told me when I dropped my vehicle off exactly what schedule they'd call me on with updates and never missed a beat. So much better than the normal having to call and check in my car because I haven't heard anything in days or weeks”
“These were the nicest people ever. They gave us a 2017 all-wheel drive Honda pilot. We bought it from there because our old 2007 Chevy equinox LS heater was messed up so we're going to get it fixed”
“I went in with a front collision every one was so nice & professional. Once parts were in it only took 2 days & these guys washed my car & detailed my floor mats it looked brand new. I would highly recommend them!”
“Everytime I come in, the staff are so kind and helpful and ready to assist. Just came by the get some new headlights and Tyler helped me find what I needed and even changed them for me! Love this Auto Zone.”
“Ashley is incredible. She is super knowledgeable, understanding, attentive, and super kind. She makes a bad situation (car wreck) into a calm, non worrisome resolution. The body work was perfect can't tell anything ever happened. And to be honest this is my second time getting work done and each has been the same..
HIGHLY RECOMMEND!!!”
“Tori on the service desk was amazing she was always relaying information about my vehicle, was very informative about the area and local restaurants, and if she was busy the others were nice and would answer all my questions”
“Super helpful staff got us everything we needed to replace a power steering pump. They taught us how to use the pulley removal tool and didn't have to do that. They saved me a lot of time. I highly recommend this O'Reilly.”
“I was driving through Tennessee during a thunderstorm and my Toyota rav4 hydroplaned on the freeway. It was the scariest sht ever and I literally almost died. Something was off with my car after that so I drove to the closest toyota which was this one. The service people were very friendly, helpful, and understanding and they did a thorough inspection and fixed the issue (my exhaust pipe was hanging from the engine) for free. I am really grateful for their help. No offense but this town is in the middle of nowhere and there is nothing here so I would've been sick if i was stuck here any longer”
“Great! ? Friendly. Manager Sky goes above and beyond my expectations! Always has order waiting and has helped a lot while trying to fix my Expedition. And was very helpful over my Kia. It was making a noise that no one could figure out why. And he told a friend that his mother's did that same thing. Because of fuel injector. Thank you all so much. Also thanks to my friend and machanic. CP. Thank you also!! ??❣️”
“We found this place right off the interstate heading towards Knoxville when our car notified us that we were losing air quickly in our back driver-side tire.
Everyone here was friendly and happy to help. They fixed our tire and we were back on our trip in less than thirty minutes.
We are very thankful for the friendly neighbor-like experience, and we feel very lucky finding this auto parts shop!”
“Kyle at advance is amazing he helped my boyfriend and I find the misfire on his Ford expedition and he was very helpful and knowledgeable and very courteous great experience thank you so much Kyle!”
“I and my family have used Bob for all our body work needs since moving to Kingsport 18 years ago. Excellent work at the best price. Wouldn't consider going anywhere else.”
“Estimate was done in a timely manner. Insurance approved and repairs started. The work looks great! My car was restored to “new” condition. It had substantial damage. Very pleased.”
“Always a great experience they had what I was looking for on high mileage motor oil. I also was having an issue getting my oil cap off the car and they came out and assisted me. Friendly workers.”
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“Won't take my bike anyplace else very personable very knowledgeable employees.
Rodney will work with you on anything it's a great guy. If he can help you he knows whatever you can go to get your problem fixed would recommend them to anybody highly recommend.”