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“I like to stop by here when I have Amazon returns since it's much closer than Kohl's or Whole Foods. Everyone working there has always been prompt and nice. They scan your labels and get you on your way. If you have time to make small talk they will do that too.”
“If you have computer issues, save your time looking elsewhere and go see Anna at Staples on Town & Country, next to Guitar Center and Lowe's in West Knoxville. She's the BOMB! Kind, attentive and smart, she can talk the most un-tech savvy person (me) off the ledge and that I PROMISE! I came to her after I had been hacked by the people I had paid over $2,000 to keep my computer secure. Scary business, trusting people with your private stuff. For a small fraction of that, this is well worth the trip. THANK YOU ANNA!”
“Guys there were so nice and so darn helpful, especially to this older guy trying to figure out Amazon codes and returns. Shout out to Colin for going above and beyond. Thanks guys.”
“I am beyond impressed by the exceptional service I received from the UPS Store. I had a printing project for a family member that Eve helped me with. She went above and beyond to ensure that the finished product was what I had envisioned, and it definitely exceeded my expectations. It’s rare to find such dedication and commitment to customer satisfaction. I highly recommend their services to anyone looking for top-tier customer support. Thanks again, Eve!”
“Delivery came on the day it was scheduled and within the time frame indicated.
The delivery personnel were polite and professional.
I was kept up to date on my delivery via text messages.
All in all a good experience with absolutely no issues.”
“My parcels never get lost or damaged if I use this UPS. I love the tracking updates as well. It's right beside my neighbourhood so I use this branch the most for all my postoffice related chores.”
“The whole experience of ordering and picking up my wedding programs was very quick and easy! The quality of the programs turned out great, the paper, ink, and fold!”
“Received great service at this UPS store! Rhonda was the team member who assisted me and she had great customer service skill, offered advice when I was determining on how to best return an item, and was very kind. Exceptional service!”
“Amazing team they helped me out a lot great to talk to just be nice y'all they don't lose your packages if it did happen it's the UPS wearhouse ? learn the supply chain ⛓️⛓️? they do really well at there job! Thanks yall”
“I recently had a problem with a shipper. I went to this store and the employees were so helpful. They were very professional, and friendly. They took on a lengthy process to fix the issue. I appreciate their help”
“Getting ready for Sunday School tomorrow. I waited until the last minute to make copies of my handouts. This FedEx location is very convenient for me. It stays super busy!”
“Getting ready for Sunday School tomorrow. I waited until the last minute to make copies of my handouts. This FedEx location is very convenient for me. It stays super busy!”
“I walked in with a 2nd day air shipment and Ms Terri did an amazing job finding the perfect box for my shipment and she wrapped in in bubble and taped it!
6-star service!!
Thanks!”
“I had a SHIPPING issue between Amazon and UPS. Carlos Took the matter in hand and gave all information about the order to Amazon. After all his help and patience everything was resolved. Thank very much Carlos.”
“I can not say enough good things about this location to equate how wonderful the customer service is here! Every time I have been in this location, the staff have gone above and beyond to make sure I leave satisfied, whether it be an in-and-out shopping experience or a lengthy shopping experience. It is good to see that customer service still exists! Special thank you to Greg, Gavin, and Ci'Era for all your help and patience yesterday! You all did a superb job assisting and simplifying a large task for me!”
8 AM - 7 PM
7240 Kingston Pike #200, Knoxville
Shipping Centers
“Great experience here. Staff always friendly and helpful. Enjoy their jobs. Today I was carrying something (not heavy) but large and Rico came running out to help open the door and carry the rest of the way. Give the dude a raise. Thanks guys!!”
“This is my first time in TN and I had to get some important things taken care of. The ladies were super kind! Great personalities and I felt welcomed. They were attentive to all customers, myself included!”
“This FedEx driver has a lot of gall! He comes and just stops right in the middle of where I’m pressure washing in a parking lot with plenty of other space, so I had to stop what I was doing and wait for him which is leading to me still not working but complaining about his lack of consideration for others! Okay he came back and parked considerately”
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“Jeremy and his team have done an exceptional job each and every time I have needed them. They have set the standard as to what service and timeliness should be. 10/10 would be smart to use his team.”