“The gentleman that delivered our package called a half an hour ahead of time as promised so we were ready when they got here. They were professional, and super helpful and on time, excellent service!”
“Being an "Out Of Towner", and not knowing who to use as a mover of my "very heavy bedroom suite" I gave YEO CARGO LLC a chance and I am so THANKFUL I DID! They kept in communication by text, on time, moved my furniture mannerly, professionally, attention to detail and the careful handling it needed, placed it orderly, wrapped, and securely in the truck for its long distance travel home!" When the room was empty, it was spotless. JUST THE WAY I LIKE IT AND EXPECTED! They are worth it and a tip! Highly recommend YEO CARGO LLC for your moving needs! Karla Pagans”
“Thank you Eve! I won an auction item from Case Antiques in Knoxville and needed my item picked up and shipped to NY. I called Eve and the process was SO easy and flawless. Eve took my auction Lot # and helped quote me on insurance and shipping. She picked the item up for me the next day and shipped it very very well. Double boxed, bubble wrapped, and really seemed to care to help. I highly recommend calling and asking for Eve and using this location for any shipping needs.”
“I had an issue with an Amazon return and Colin went above and beyond to help me resolve it. Getting it taken care of right then and there was great. Greatly appreciate it!”
“I came by after making many stops to other places to scan a document for my nonprofit paper work. I was so frustrated before coming here because I’m unsure where to start but April walked me through the super easy process. In under a few min, I was in and out. Thanks so much April!”
“I’ve had a mail box here for 4 years. By FAR the best experience I’ve ever had at a place such as this. Nathan the manager is AWESOME! Well, the whole damn staff ROCKS!”
“Not only was this location open on Sunday but the woman working there looked like she thoroughly had a handle on being the only one there and the store was packed. She had a 6 person line but multi tasked well and had a wonderful attitude. She moved fast and helped us out with returning our Amazon. We will definitely be returning to this location.”
“Unbelievably fantastic customer 5. Why can't every business be this pleasant and efficient? This mother and daughter team run it like pure perfection. They care and they're fast and knowledgeable. I do all my Amazon returns and handle any shipping needs here. Other locations I've been to only pale in comparison. This place is so easy to overlook, like literally I drove past and never knew a UPS store was there. But if you go, you won't spend your time and money anywhere else. This place is truly amazing.”
“I came here because of your recycling policy on ink and old printers today. I liked how helpful and knowledgeable everyone was and that I could find items pretty well.I also love how well kept the store is except for the bathroom. The bathroom today was beyond filthy and it was only 10:30 am on a Saturday morning with not too many customers in the store. That one area is keeping me from giving your location 5 stars sadly. Keep that area presentable as much as possible please and thank you for all of your services today.”
“I am very pleased with the cleanliness of the store and the professionalism of the staff. Jerry was helpful, pleasant and efficient. This location is better due to Jerry's positive attitude and approach with customers.”
“Great employees and I enjoyed going through orientation. I look forward coming out of retirement to give the company the best possible safe mileage I can possibly do.”
“The store puts the customer first. When I had an issue with a shipment that went to the wrong location, Lauren the manager fixed it and made everything perfect! This is the best place to ship anything if you are in Knoxville! Thanks again!”
“Very friendly and out of their way helpful. They take most anything you need to mail. They have also really helped me with things I've needed printed. I definitely would recommend Package Manager”
“I have been working with Direct Mail for years. They have been invaluable in terms of advice and always steered me to the results that were going to be most profitable to our business, rather than selling us things we don't need. If you are looking for a real partner, go with Direct Mail Services.”
“My freight arrived on time, and in perfect condition. The personnel at the yard were very helpful, courteous, and covid-19 aware. This was my first experience with a freight company as a civilian and it was pleasant.”
“well, i never used fed ex before but i would try twice in a week. the first time i dealt with rhea who was excellent in packing a picture and printing my ebay slip to mail. very pleased with the procedure. the second time i dealt with i believe patsy. she was good also, although i was confused about the very high charge to ship to california. between the two of us, i should have asked before paying 143. oo ridiculous price as i almost ended losing on this. she did an excellent job of packing the picture, but the pricing could have been explained. i assume she thought i knew. i would recommend this fed ex by check pricing before getting package wrapped to ship. little late once that was done”
“Getting ready for Sunday School tomorrow. I waited until the last minute to make copies of my handouts. This FedEx location is very convenient for me. It stays super busy!”
“Getting ready for Sunday School tomorrow. I waited until the last minute to make copies of my handouts. This FedEx location is very convenient for me. It stays super busy!”
“well, i never used fed ex before but i would try twice in a week. the first time i dealt with rhea who was excellent in packing a picture and printing my ebay slip to mail. very pleased with the procedure. the second time i dealt with i believe patsy. she was good also, although i was confused about the very high charge to ship to california. between the two of us, i should have asked before paying 143. oo ridiculous price as i almost ended losing on this. she did an excellent job of packing the picture, but the pricing could have been explained. i assume she thought i knew. i would recommend this fed ex by check pricing before getting package wrapped to ship. little late once that was done”
“Had to ship a large valuable package internationally, and the staff here were not only friendly and professional, they really took the time to track down all information to make sure my package was properly processed and handled. The package just arrived with my international client, very quickly, and in great shape. Made an otherwise stressful situation easy for me and I appreciate this store and its staff! I made the line long with my complicated shipment, but the other staff members there worked quickly and professionally to keep the line moving while I was there.”
“well, i never used fed ex before but i would try twice in a week. the first time i dealt with rhea who was excellent in packing a picture and printing my ebay slip to mail. very pleased with the procedure. the second time i dealt with i believe patsy. she was good also, although i was confused about the very high charge to ship to california. between the two of us, i should have asked before paying 143. oo ridiculous price as i almost ended losing on this. she did an excellent job of packing the picture, but the pricing could have been explained. i assume she thought i knew. i would recommend this fed ex by check pricing before getting package wrapped to ship. little late once that was done”
“Marcelle and Al at the Postal Annex are fantastic! They have helped me on a number occasions with mailing packages, making keys, and general office supplies. We are lucky to have them! It makes my life so much easier. I no longer need to go to the post office and wait in their horribly long lines.”
“Besides having a stellar location, this UPS store location is superb with customer service. I have used them on multiple occasions and have always been completely satisfied with the overall experience. Huge shoutout to Sam (owner/manager) who literally saved my day with staying on top of tracking of a critical package I needed to arrive last minute for a work presentation. I couldn’t trust anyone else with my shipping needs!”
“Thank you Shelby Blaes (hope I've got the spelling right) for all you knowledge and support. Buying a printer ( BEST BUY) to go with my new MAC ... and did not get any correct info on hooking it up there.. STAPLES WAS A FEW STEPS AWAY... BINGO .. you answered our questions, produced what we needed and were on top of every question we had!! Putting our Best Buy experience to shame.. just being truthful as these purchases should be a good experience..... as you've put some obvious money into something that you're expecting to work, right!?!? I can't thank you enough for doing your job so well! It's a blessing to get someone in the area your looking into that is honest and knows what they are talking about! We then bought a desk through another sales gal there who unfortunately the tag was on the wrong desk and when we got home we had the wrong desk!We brought it right back and you jumped right in on the situation, making sure we were taken care of and again I want to thank you for making our day a good one.Staples is extremely lucky to have you as a sales person with your knowledge your personality and the experience that you bring to your customers, thank you!!”
“I give this 5 stars for one reason & one reason only. There's a blonde lady who's name I keep forgetting and a darker hair lady I met once who if they didn't work there I'd never come in here. One specific man, is SO rude I don't know how people deal with him. The blonde lady and I are basically friends now because of how sweet she is and how often I come in to package packages (which I wouldn't do if she weren't there she just makes my day!!!)”
“I have been to this location a few different times and my experience has been nothing but stellar. Anytime a issue arose i was accommodated. As any issues that did come up were out of their control. But they still helped in any way they could to make sure i was happy. As someone that worked in customer service type jobs for many years i truly appreciate the extra mile. They were all kind and treated me with respect. I would highly recommend this location despite others experiences.”
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“I like to stop by here when I have Amazon returns since it's much closer than Kohl's or Whole Foods. Everyone working there has always been prompt and nice. They scan your labels and get you on your way. If you have time to make small talk they will do that too.”