“A+ Service. Highly recoomend! Trustworthy, ethical and professional. Efficient and effective. A few months ago I found the perfect basic shop truck. A 20 year old Ford Ranger with only 100k miles on it. Only problem was the suspension was totally shot and it needed tires. I took it in to get new tires, struts and an alignment. The shop manager actually grabbed on of his techs from the back and we all went over it in the parking lot together. Once they got into the job the team found multiple issues and informed me immeadiatly even sending me some pictures. They communicated clearly and I felt the price was fair so we got everything dialed in. It drives like a new vehicle. They replaced a bunch of bushings, connectors and stuff and made a huge difference. The allignment is dead on. Everything feels tight and right and I couldnt eb happier with it. We have put a few thousand miles on it already and its a treat. Thanks guys!”
“Ryan and his team at Pep Boys were awesome—super professional and efficient. They got me in and out quickly and ready for the possible snowstorm headed this way. Thanks again! I’ll 100% be back for future service.”
“Watch them CLOSE. They tried to balance a defective tire with 44 weights on my rim and sent me out the door with a "everything balanced out good" reply when I asked. The manager said inexperience was to blame which I can understand. We all start out at one point inexperienced, but normally you have more experienced guys overseeing the new guys (not at this place). Came back and waited another 45 minutes to get the defective tire replaced only to return home and notice a 1 foot long gouge in the side of my vehicle with white paint embedded in the gouge right where the white handled jack was. More inexperience or retaliation? I will let you be the judge.”