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December 2023 by Jared Orr
Bradley provided excellent service!!! and was able to assist me with all of my issues. Great doing business with Ascend FCU!
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November 2023 by Cortney
Sara was very knowledgeable and personable, and helped us navigate opening a checking and joint savings account. She even went through our credit reports and gave us a ton of useful information to help us steer our credit score in the right direction. Super appreciative of that!!
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November 2023 by Will Ambrose
A very friendly experience to a group of dedicated representatives who made every effort to serve the client in their needs, and provide the best services for the consumer.
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September 2023 by Amber Thompson
Sara was very patient and helpful. Very knowledgeable.
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September 2023 by Jesse Loflin
Always willing to help and serve us well
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December 2022 by Robert Jarrell
This "business" just asked me to elaborate my review from five years ago! Which shows you part of what is wrong...
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July 2022 by Tim Hoffman
Made a quick stop by using the drive thru video ATM. Kayla was very polite and nice to us. We handled our transaction quickly and were on our way in no time. Nice place they have. Good experience.
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July 2022 by Cindy Loflin
We love banking with them! Very petsonable
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May 2022 by Donovan Johnson
ATM took my card and didn’t give it back ?
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January 2022 by Sam Kim
Great business bank with my loan and services, thank you! Today when I tried to access internet and call through all your now available ways for 30 minutes neither could I make it. Understandably holiday season and more spreading pandemic but can you please help these basic methods will be working, like most businesses are doing, especially this difficult time of using much less in person services? Faithfully, Sam ???
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November 2021 by Alonzo G.
I tried to apply for an account online even though I lived in another state. This wasn't going to be my primary account, but I was still interested in joining. Unfortunately, I couldn't join all because of a phone call to verify information. They later wanted me to come to a branch in person. I'm disappointed because Ascend seemed like a good credit union, at least on paper. Apparently they're not that good. I just hate that they wasted my time.
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March 2021 by Bethany Susanne Mcgowan
They're always friendly at this location!
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March 2021 by Katie Ro
Mia was super helpful!
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December 2020 by Amy Rapp
I am new to the area and needed to open a business account and look at loan options. Tanya was absolutely wonderful! She answered all of my questions and was very patient with me with the process. I cannot recommend this credit union enough.
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August 2020 by savannah t
I have had an account with Ascend for years and their employees are always very kind and helpful. I recently had a wonderful experience with Lacey Chandler. I just got my first credit card and she helped me tremendously.
