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February 2024 by Andrea Bobo
They have just opened the outlet next door. I would like an unlimited amount of money to get all the great deals from the department store and outlet. Enjoy your shopping experience.
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February 2024 by Erin Verdi
Good selections, fairly organized and neat!
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February 2024 by Johnny Jacobs
Everyone is very friendly and helpful I love shopping there.
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January 2024 by Rakesh Pednekar
Superb...
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January 2024 by Shelia Caroland
It was difficult to find someone to check us out and when we did, the line was extremely long for how few shoppers were in the store.
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January 2024 by Jay Franco
I love this place ?
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December 2023 by Aleena Marie
Not my favorite location but they are okay.Pro's:*Parking is Easy and accessibleI've never stood in line at this location.There is a belk outlet in close proximity.Employees in the shoe department on 12/22/2023 were helpful and nice.Store pick up was put together quickly. (Although there was an issue the employee forgetting two of the bags that belonged with my order.I ended having to drive back.)Cons's:I do not like the upstairs downstairs concept.When I shop it's for myself and my whole family so I need things from both levelsYou can't take a cart up the escalaters.Secondly I've never actually seen a cart available when I go into this location leaving me to carry everything in my hands. Which also feels uncomfortable going level to level. So I typically do two separate transactions. One downstairs then take it to my car, and one upstairs then back to my car which really is a hassle.And lastly there are no childrens toys.
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December 2023 by Steve Davis
Came here after late lunch for some last minute Christmas presents. Store was busy but not crazy Sales staff through out the store were very friendly, curtious and helpful. Especially with trying to get the most of in store discounts. The store was very well stocked and orderly. Much better than a couple other Belks in the surrounding area. But with the holidays, traffic is natroshrous. Get ready for long traffic waits.
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December 2023 by Tammy London
belk is an absolutely gorgeous store. Their quality of items is superb. You will find everything you need for anyone on your Christmas list! You will find excellent deals on quality brands too. Definitely worth a trip to the mall at Cool Springs.
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December 2023 by Cynthia Roberts
They always seem short-staffed. I have to look around for someone to pick up an order, pay for items, or return items. Most of the time, it's been someone in cosmetics. If they were waiting on a cosmetic customer, I've had to wait. It's a hassle to shop there.
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December 2023 by Howard Lanham
They had one register location open, so there were 10+ people or more in line. One of the people started to leave until someone said something about the line. They were going to go straighten things in another department.
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December 2023 by Angela Ferebee
Very friendly, had my pick up order when I walked up. Darren in the shoe department was THE nicest person I've ever encountered and you could tell he loves his job. Thank you Darren, you deserve a raise...
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December 2023 by Joseph S
We bought a set of luggage at this store. On our first trip we took within 2 weeks or purchasing them, we only brought one of them with us. When we arrived at the airport of our destination in Europe, the whole corner was broken off and hanging. We were forced to leave the luggage there to avoid paying an extra luggage fee to bring it back . I phoned Belk's when we returned and they stated they couldn't refund us or give us another luggage because we had to leave it in Europe and they needed the broken luggage to return it. We had photos and a luggage complaint ticket from Europe but they wouldn't accept it. Our next trip was 5 months later. We brought the remaining luggage of the set with us. When we arrived in Maine the same corner was broken off and hanging. There is obviously a defect with this luggage. I phoned the store again and they advised that they couldn't exchange it or refund us our money because it had now been 6 months. Both luggage broke on their 1st trips and the store is unwilling to stand behind their products. The manager cut me off multiple times when I was trying to explain the situation and was very unapologetic. Won't be shopping here again.
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December 2023 by Jackie Caples
We have a tradition of shopping at this mall during the holiday season! We always go to Belk! We usually find good parking and easy mall access!
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October 2023 by Pastor Donald Garrett
Reminds me of a Jcpennys, good selections but prices are I bit higher than I like but good place in the same
