CarMax in Franklin, TN offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they need without pressure or haggling. The car buying and selling process is fast and straightforward. Many customers appreciate the quick service, with some reporting that it took only minutes to get a quote for selling their cars. The staff is described as professional, knowledgeable, and friendly, contributing to a smooth and enjoyable experience. Customers have praised the ease of completing sales, often leaving with a check in a very short time. Overall, CarMax provides a hassle-free environment for both buying and selling vehicles, making it a recommended choice for many.