Chase Bank
BanksHours:
1015 Center Point Pl, Franklin TN 37064 Hours
About Chase Bank
Chase Bank receives mixed reviews regarding its in-branch service. Some customers report fantastic, helpful, and knowledgeable staff who provide warm greetings, take time to explain options, and go above and beyond. Representatives are described as amazing, quick, and professional, even when in training. However, other experiences note less polite or awkward service and a wait to be helped despite available tellers. The overall branch atmosphere is described by some as not typical, feeling very sterile and weird. There are also comments that the bank may prefer to open accounts in person only for those with a business or a lot of money.
Most Recent Reviews
November 2025
Teresa is great! Highly recommend her for any banking needs! Thanks again Teresa!
June 2025
I have to drive an hour and a half to deposit my checks which luckily isn't a regular occurrence. Today I had to wait a little bit to be helped even though there were 2 tellers and only one customer aside from myself. The man was not real polite and awkward in nature but got the job done that I came for.
March 2025
Jade was fantastic, really helpful and knowledgeable. Took time explaining the accounts, options and service available and so much more.
Warm greeting in branch and easy to talk about our needs.
Went above and beyond - thanks.
More Comments(23)
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