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August 2023 by sofia estrada
Nora has helped me for several years with my account. Highly recommend.
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July 2023 by Paula H
Nora has great customer service. She helped my fiance and I to transfer our phone plans over to cricket. She stayed until after closing hours to help us! She went above and beyond to make sure our phone were set up correctly. We really appreciate her patience and service.
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April 2023 by Gravy Anthony
Dude in the store was not helpful an pretty rude thank goodness I won't need to go back to that location again
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April 2023 by Libuse Karich
We were assisted professionally with warmth.
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December 2022 by Jennie Nesmith
The girl in there can multitask. wow
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November 2022 by Karl Ozenberger
Nora was quick, efficient, and knowledgable. Multitasking with a lot of customers. My phone was moisture damaged. She helped me find a new phone. Down loaded data from old phone too. 5 stars!
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November 2022 by Amy McKenzie
Nora at the Franklin location is the best! She knows what she's doing and is always very helpful and friendly. We come to Franklin just because we know we're not going to leave unhappy. She even helped me save money on my monthly bill which I knew nothing about if it wasn't for her!
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October 2022 by B A
Nora was very helpful and great to work with. She expertly helped me transfer my number over from another carrier, too. Great service.
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February 2022 by B Anderson
Nora was very helpful and great to work with. She expertly helped me transfer my number over from another carrier, too. Great service.
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October 2021 by Rachel G
The lady who helped me was super knowledgeable, friendly, and went above & beyond to get me set up on my new phone. I only wish I could remember her name. Great customer service!!!
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April 2021 by April Gronbeck
I purchased two new LG phones with 5G service. They were on sale and the employee helped us to pick out cases and get all the accessories that we needed protect our devices. I did not have a case that I like in the store so the employees advise me that she could bring one from the other location. She brought me several to choose from and I got a great deal
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March 2021 by Rachel G.
The lady who helped me was super knowledgeable, friendly, and went above & beyond to get me set up on my new phone. I only wish I could remember her name. Great customer service!!!
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November 2020 by Pat M.
After 20 years with verizon ,i switched to cricket today . Went into the verizon store in Springhill location and met the rudest , ill- mannered employee I have ever seen . Acted like he was pissed because he had to wait on me .After about ten minutes of his smart a** mouth I called him out of his name and went to Cricket and met the two sisters who worked there that was so sweet , knowledgeable and patient to a senior who knows very little about electronics and purchased a phone like the one I was going to buy at verizon but for a 110.00 cheaper
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October 2020 by Gino Canessa
Really nice people and ready to help.
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December 2019 by Lynn Wills
It was fantastic