This Cricket Wireless Authorized Retailer in Franklin is noted for its great customer service. Staff are described as helpful, friendly, patient, and knowledgeable. They expertly help with transferring phone plans and numbers from other carriers, setting up phones, and downloading data from old devices. Employees are willing to go above and beyond, even multitasking with many customers and staying after hours. Customers report leaving happy, sometimes after saving money on their monthly bills. The store offers cell phone plans with unlimited talk, text, and data with no annual contract.
Hana Hannah was very helpful and knowledgeable and polite with me for my service on today
July 2026
Amazing customer service, as cricket customer the lady Honan got a good customer service, I'd a great experience with her, I'd recommend this store good business 😀
March 2026
The store is super clean, the service is incredible and there are bilingual staff, I highly recommend them
