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March 2024 by Sarah P.
every time I stop into Crown jewelry and gifts I'm so impressed with the level of customer service and kindness. they have so many special treasures in there aside from jewelry. Please make it a priority to support this local family owned business here in Franklin Tennessee. Not a paid advertisement, not family, just a random customer that just got treated like a gold and felt compelled to write this.
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December 2023 by Holly R.
They are always ready to help. Johnny has helped me many times. I brought someone in to have a battery changed in a very old watch, a keepsake from her deceased sister, they did it on the spot. Very helpful since she has no car and has have someone transport her. The jewelry and the artistic gifts are worth the trip.
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December 2023 by Kaitlyn Wilcox
I was referred here when I needed a ring resized, and I have used them ever since. They work quickly, do great work, and are super friendly. I highly recommend Crown Jewelry to anyone who is tired of being upsold jewelry with a 20% markup, or who needs work done on jewelry but can't pay a fortune for it.
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December 2023 by Steven Ludwig
Over a period of about 25+ years, we have used Crown several times. This is a classic, no-nonsense jewelry store with expertise long-gone at most other jewelers. I can highly recommend Crown.
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December 2023 by Caleb Jay
Wish I could give them more than 5 Stars. Came in right after I had broken my chain at work, older gentleman came up and I showed him what happened. He fixed it in about 2 minutes, and did not charge me even though I practically begged for him to charge me. Amazing people, and amazing work.
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November 2023 by Debbie Bartlett
Love Crown Jewelers. So sweet and really have quality jewelry for great prices.
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October 2023 by Linda Roberts
No matter what time, or day I visit this store, there is always a short line, but consistent. People are coming in picking up and dropping off like I was. I picked up a sterling silver necklace and had the owners son attach it to my diamond cross. Such great staff and so knowledgeable of diamonds, gold, gemstones.
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October 2023 by Jacquelyn Walters
Outstanding service and prices! Highly recommend Crown Jewelry in Franklin, TN.
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August 2023 by Michael Smallbone
Amazing service on a Rolex. Highly reccomend Jonny!!
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July 2023 by Kerry Elias
This jewelry store is a hidden gem! A friend referred me to them to have some jewelry repaired and they were so helpful, honest & kind! Beautiful jewelry & gifts also!
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July 2023 by Lisa Speach
Fantastic people...beautiful jewelry and they do excellent work...my family has been going there for years and they have taken very good care of all of us
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July 2023 by Lainy K.
Johnny special ordered in my diamond and then custom built my engagement ring. Went back a few months later with a Pinterest post and he built me a custom wedding band as well! Highly recommend.
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June 2023 by Pamela Arwood ELLIOTT
They take care of all myJewelry and watches. Love them and there service
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May 2023 by Sandra Brown
We have relied on Crown Jewelers exclusively since finding them. They do everything it seems, and beautifully!! They have a lovely selection of jewelry and gifts. Johnny is so very talented! And he and the staff are the kindest, most caring, patient people on the planet!! We cannot say enough good about Crown Jewelery!!! Highest level of service, somehow at very reasonable pricing. We love Johnny and Crown Jewelery!!!!
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May 2023 by Haley Wells
Johnny designed and custom crafted this beautiful engagement ring with heirloom diamonds we brought him. He was timely and gave us his full attention every time we met with him. They make you feel like family ❤️
