Ford of Franklin is a highly regarded dealership located in Franklin, serving surrounding areas like Brentwood, Spring Hill, Thompson's Station, and Fairview. Customers consistently praise the exceptional service and easy transactions when purchasing Ford vehicles such as the F-150, Explorer, and Mustang. Many reviews highlight the knowledgeable and friendly staff, particularly noting the positive experiences with representatives who take the time to understand individual needs and budgets. The dealership is known for its ease of appointment scheduling and minimal wait times, ensuring a smooth experience for customers. Many have been returning for years, appreciating the consistent quality of service. Specific staff members, including Lee and Norm, have received accolades for their personable approach and dedication, with one customer expressing feeling treated like royalty throughout the process. Ford of Franklin also offers valuable deals on maintenance services like oil changes and tire rotations, contributing to customer satisfaction. While some customers had inquiries regarding financing and warranty agreements, the overall feedback emphasizes the commitment to customer care and satisfaction. With a reputation for treating clients with respect and attention, Ford of Franklin is a recommended destination for those seeking a new vehicle or reliable service.
