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“Harrison forbes was my salesman and let me tell you... He delivered exactly what I want and got me approved for 0 down. I came in having car issues and am leaving a happy customer”
“Love the ease and convenience of the fast lane oil change option for our Bronco and Navigator ! Staff is super friendly as well! Courtney is such a pleasure to work with in the service department on Lincoln side! Even the gentleman that greets you with such a friendly face and smile when you arrive is so kind! It never seems like a hassle to get my car in for service and they go above and beyond to make sure you are happy!”
“This place is the place you need to go to if you care about your car. They have the authority to push back on insurance and deny cutting corners. They will have your car back exactly how it was or if not better. They found 2 other small issues that I was able to have fixed while the car was tore down that I never knew about. Special shoutout to Laly (lah-lee) for her consistent communication and breakdown of the whole process.”
7:30AM - 5:30PM
244 Seaboard Ln, Franklin
Auto Parts
“This was the best customer support service I’ve received in years. I was greeted upon arrival, and the representative provided me with a private office where I could continue working while my car was being repaired. The availability of coffee, water, and internet showed me that Caliber Collision understands today’s customer needs. I would gladly recommend their business to all my friends.”
“This was the best service I've ever had in a retail setting. From the moment I walked into the store, I was welcomed by an extremely nice and helpful young lady. Let me know where the sitting room was. Started conversation. Another worker spoke to me and asked me if I needed any assistance. I was offered water, candy, really very very nice. The manager, with whom I had established an appointment with to have some sideboards and a tonneau cover installed took extremely good care of me. Explained how everything worked, explained the quality of the construction of everything installed on my truck. He even helped me make a decision on some front hood lights. Again, best experience ever. Had no idea that this place was even here. I'll be coming back, that's for sure! ?10 out of a 10, ????”
“The entire experience was smooth and straightforward from start to finish. We ordered the vehicle, it arrived in a very reasonable timeframe, and everything went exactly as expected. Gage was our salesperson and he was great to work with, honest, helpful, and easy to communicate with throughout the process. Very happy with the overall experience and would absolutely recommend this dealership.”
“Greenway Kia so gladly squeezed us in when my Telluride was leaking oil. They always do a great job and are always so so communicative so we can plan around our busy lives. Highly recommend Greenway Kia!”
7:30AM - 5:30PM
1543 Columbia Ave, Franklin
Auto Parts
““It was clearly explained at the beginning how the entire repair process would work, and I was kept updated regularly throughout. The results met my expectations — the car looks brand new again. I would definitely recommend them to others.””
“What a lovely experience! Went here to get a headlight replacement after a competitor wasn’t able to help. James was incredibly kind and worked diligently to address the issue, and even got help from another gentleman. I appreciate his perseverance and warmth! He saved me from having to go to a car repair shop to spend even more! Highly recommend!”
7AM - 6PM
1450 Murfreesboro Rd, Franklin
Auto Parts
“While we did not purchase our Outback here, we come here for service. Our Service Advisor, Sean, is always very friendly, professional and knowledgeable. I highly recommend this service department and especially Sean.”
“Our sons Forerunner was just shy of being totaled by a deer. Browns worked seamlessly with our insurance to get it repaired. The repaired area looks good as new. We greatly appreciated how clean our car was upon pickup.”
8:30AM - 5PM
1125 Harpeth Industrial Ct, Franklin
Auto Parts
“The only bad thing was having to wait 6 weeks to get it fixed. It was worth the wait! This place had the best reviews and I can see why. My car looks like new. Glad I chose Crestwell's.Services: Steering & suspension repair”
7:30AM - 4:30PM
102 Century Ct, Franklin
Auto Parts
“Excellent Body and Paint shop! I took my 17 year old Jeep Commander to have body and paint work done. Came out fantastic…These are really nice people that came highly recommended from Kirby’s Garage here in Franklin. Support local businesses!”
“I had a great experience with autozone today. Tyler B helped assist me with switching out my headlights. Very grateful for the service and expertise. Great customer service, they will continue to have my business!”
“I took my vehicle to the dealership to get my headlights changed. They told me if they ordered the bulbs they were going to cost $800 each and $500 to install because they had to take the bumper off of my car and remove some other parts to change them. I went to O’Reilly’s to see if the bulbs might be a little cheaper with the Intention to take them back to the dealership for installation. When I explained what the dealership said they asked to take a quick look at my vehicle. One of the lights they were simply able to reach in and remove with little hesitation while the other was a bit more complicated. However it still didn’t involve the labor that dealership told me it would. The bumper did not have to come off at all. Though it took a little extra time and effort to get the second replaced it was hardly the ordeal I was lead to believe it was going to be. These guys went above and beyond!! They saved me a great deal of money because they were kind and courteous. The exact same bulbs cost $125 at O’Reilly instead of $800 which I now know was a highly inflated price. . I am so grateful they took the time to help and I am so thankful for their kindness.”
“This is my 4th Hyundai-Genesis product. That should speak volumes. Sonny Farmer is a great salesman and every single person I encountered at Hyundai Genesis of Cool Springs was upbeat and extremely friendly.”
“They wanted to bill for 3.5 hours for an alternator that takes 45 minutes to do. The GM later reached out and apologized for the miscommunication. I’ll be getting in touch with them for parts.”
7AM - 6PM
1541 Columbia Ave, Franklin
Auto Parts
“Jim is VERY knowledgeable and is also personal and super friendly! Hard to find people who teach you a lot about products with care and compassion! 10/10 would recommend this store!”
7AM - 6PM
7104 S Springs Dr, Franklin
Auto Parts
“My family and I were driving cross country from TX to KY when my daughter's Mazda CX-5 broke down on the highway in Nashville. After looking at the reviews of local Mazda dealers, we had it towed to Nelson. Clayton made our stressful experience better with his clear communication, calm competence, and willingness to do what he could to make our lives easier. I sincerely appreciate Clayton and recommend Nelson Mazda Cool Springs Service Center for your repair and maintenance needs.”
“Jordan Kelley was a pleasure to work with! He took time out of his Saturday evening to text us and alert us that they had a Hybrid Maverick in stock. (No small feat during playoff football in the south!) He even kept us updated when ~8 inches of snow derailed our original plans. The test drive and buying process were exactly what you wanted - efficient and easy. 10/10 great experience!”
8AM - 5PM
3975 Carothers Pkwy, Franklin
Auto Parts
“Amazing team. They beat the estimated time window they predicted and their work, as far as I can tell, actually makes my car look BETTER than before the deer. Courteous team, great warrantied work, and super informative. 10/10 Wish more places were like this.”
“Thank you so much Lauren and Jacob for going the extra mile for me and my uncle. We ordered a defective radiator online and they ordered a new one and warranty out the old one and gave us the new one. Thank you so much great customer service.❤️?”
“Amazing service, all the staff was very professional as great people to talk to. Would definitely recommend bringing your vehicle in for quick and reliable workService: Auto engine diagnostic”
8AM - 5PM
340 Mallory Station Rd, Franklin
Auto Parts
“I received excellent service from Crash Champions at Malloy Station Rd. They repaired my Honda Pilot quickly and it looked great. The employee at the front desk was very nice. 2 days later my car wouldn't start. I called them and they quickly sent out the machanic to meet me at my car even though it was a bit of a drive and late afternoon. Turns out it was the battery was bad and wouldn't take a jump. He called the manager and he drove out quickly and put in a new battery with no cost to me. It started right up just as it began to rain. They were very professional and very friendly. I couldn't have asked for better service.”
7:30AM - 5:30PM
1124 Murfreesboro Rd, Franklin
Auto Parts
“My 2025 Toyota Camry had a minor scratch on the top of the passenger's side mirror that I was nervous would cost a lot to repair. The Toyota dealership service center sent me to the Cool Springs Collision Center for the fix. From the moment I walked in, Donna, the receptionist, was extremely helpful and kind to everyone she encountered. Additionally, my service rep, Darren (with the great smile ?), went above and beyond to make sure my experience was pleasant. He was wonderfully patient with me when I asked a ton of questions, and he was able to have my mirror fixed quickly and at an EXTREMELY affordable cost! No one ever wants to have to visit a collision center, but if I must in the future, I'll be happy to return to this establishment. I definitely recommend the Cool Springs Collision Center to any person needing auto-body repairs. Top tier service!”
“Has a 2 year old warranty issue. No hassle from them. They will take care of it next week. Good to see that a warranty is still a warranty. Let you know how they do.”
“We were visiting the area and had a tire blow out. The staff at the Franklin Walmart tire center took great care of me. The staff was very helpful and friendly. Highly recommended. Especially on a Sunday when so few places are open”
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“Rob Selph has been our family's trusted service advisor for over 10 years! We own (and continue to purchase) Subarus because he is so incredible! His advice is trustworthy, informed, and conscientious: the perfect blend for exceptional service! I recommend Rob to all fellow Subaru owners.”