Greenhaven is a well-located apartment complex in Franklin, TN, praised for its top-notch area and convenience. The apartments are very new and clean, featuring huge bedrooms, closets, and bathrooms. The complex offers great amenities, including a clean and not very busy pool, a gorgeous clubhouse with games, a pool table, TVs, and a huge gym. Grills have been added near some units. Its location is excellent, within walking distance to downtown Franklin on a cool day, just five minutes from downtown by car, and close to grocery stores. It is also a quick drive to Leipers Fork and about 20 minutes from downtown Nashville, with easy highway access. The maintenance team works very hard to keep the property clean and well-maintained, and they are quick to fix issues, though it is noted that being low on staff can sometimes cause delays. The office staff is friendly and approachable. The property operates by appointment only for tours, offering virtual, self-guided, and in-person options. Some downsides mentioned include occasional issues with the trash valet service, which can sometimes skip a day, leading to accumulated bags. The sole dumpster is located on one side of the complex, requiring a far walk and crossing a road for some residents, who suggest an additional dumpster. Another noted issue is a lot of dog poop on the premises, with a request for more bag stations. As a garden-style complex, it requires walking stairs for upper floors. Overall, residents describe it as the best apartment they have lived at, excited to renew their leases, and recommend checking it out for its great price point and what you get.