The Home Depot in Franklin, TN serves the community with a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for any project. Customers frequent the store for needed tools, equipment, and materials, noting its wide selection. The business is recognized for its knowledgeable team and awesome customer support. Reviews consistently highlight that the employees are respectful, intelligent, knowledgeable individuals who care about every customer. Staff members are described as going above and beyond to help, providing expert advice and perseverance even for challenging, spur-of-the-moment projects. Customers report great experiences where workers spend considerable time to find solutions and help load items, directly contributing to the completion of their work. This location, along with another nearby, is noted for setting a high standard through the character and helpfulness of its chosen staff, making customers feel appreciated and supported for all home improvement and gardening needs.
Good place. Had all I needed. Even got help. Good place
July 2026
I drive across town to go to this store, though I live much closer to the CS store. The RO store has the most helpful staff , and Im always asked if if need help several times while in the store. Customer service like this is rare these days!
July 2026
Didn't have in stock the item needed. Website said 17 in stock. Ordered from Amazon instead
