Honda of Cool Springs has established itself as a trusted and friendly business with a strong focus on customer satisfaction. Customers appreciate the helpful and knowledgeable staff, with many mentioning specific employees who go above and beyond to assist. The service department receives high praise, with many noting their professionalism, timely updates, and dedication to quality work. Long-time customers trust the staff with their motorcycles and appreciate the consistent, reliable service they receive, including routine maintenance and repairs. The sales team, including newer and experienced representatives, are described as nice, helpful, and willing to answer questions, even when they need to consult others. Customers have purchased a variety of vehicles here, such as motorcycles, ATVs, and dirt bikes, often noting good conditions and positive buying experiences. While some mention that the prices listed online may differ once additional fees are added, overall, the staff's helpful attitude and the clean, welcoming environment make it a preferred place for both buying and servicing powersports vehicles. The dealership’s staff is friendly, attentive, and eager to ensure customers have a good experience, making Honda of Cool Springs a go-to spot for motorcycle and powersports needs.
I've been taking all my motos here for over 16 years. Great staff. Service department is incredible. Trust these guys with my son's life. They prep all his motorcycles.
May 2023
The motorcycle I purchased at this shop was in a very good condition. And one thing I want to write is that their working attitude for me is very nice. I requested to fix my damaged motorcycle and the service department manager has been updating me the status in an appropriate timing manner. I appreciate their hard work... read full comment
May 2023
NO test rides, must buy the vehicle first to decide if you like it.
