INFINITI of Cool Springs provides outstanding service and unbeatable deals, serving customers from Cool Springs, Franklin, Brentwood, Spring Hill, and Nashville. The dealership is committed to exceeding expectations, offering a luxury experience with great customer service. Reviews consistently highlight excellent and prompt service. Customers love getting their vehicles serviced there, paying for quality work and receiving a clean vehicle back with no hassle. The service advisors are praised for being kind, knowledgeable, and taking care of issues quickly. They show patience and understanding, ensuring customers feel comfortable, often offering refreshments. Many note that the team treats every customer with respect, whether the vehicle was purchased there or not, going out of their way to ensure satisfaction. The service advisors keep customers informed every step of the way, providing updates before any work is done. This outstanding teamwork and A+ customer service make for a great experience every time.
Received same day appointment. Service us always professional and efficient
December 2025
Always great quality service. Teron is cool, knowledgeable friendly. Always letting you know what's going on with your vehicle. The place is always clean. Love the snacks, hot chocolate, coffee!
December 2025
I hate the long car buying process but Glen made it relatively painless.