O'Reilly Auto Parts store #4915 in Franklin, Tennessee, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides brake rotor and drum resurfacing and custom hydraulic hose building. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit, to get the tools needed for their projects. Staff members are attentive and willing to assist, often going above and beyond to help customers with their needs. For example, one customer praised the staff for their quick and efficient help with a battery replacement, while another highlighted the kindness and helpfulness of employees who assisted in gathering materials for a repair. The store has a convenient location, although parking can be limited at times, and wait times inside may vary depending on the time of day. Customers have shared positive experiences, including staff members providing extra support during emergencies, such as helping with a vehicle repair late at night and ensuring customers could safely continue their journeys. Overall, O'Reilly Auto Parts in Franklin is known for friendly service, knowledgeable staff, and a wide selection of automotive products and services to meet the needs of local drivers.
Very clean, organized, people are polite and professional.
February 2026
not really sure what you can say about an auto parts store but hey they directed me to my product.
February 2026
When I couldn’t find of some complicated parts picking ups after searching WM, AZ and AV parts these friendly and experienced staff usually helped finally take them during businesses with this place for 10 plus years.
