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January 2024 by LINDA KINGTON
The best wiper blades!
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November 2023 by Justin Patton
As a Mail Carrier in Franklin, this location has provided me the parts I've needed on numerous occasions, and they are always willing to help me make sure that what I purchase works, and is of a reasonable price. The location is great, the staff is great, and the store is a great place to buy parts and accessories. ??✅️
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November 2023 by Bbqhound49 W
Carlos went above and beyond. Very knowledgeable and quick to help. Getting great customer service today is refreshing.
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November 2023 by David Escobar
William professionally changed the battery on my vehicle. Nice place and people
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November 2023 by Madeline A.
I showed up to get my car battery replaced today and Gavin was super helpful. He replaced my battery in the freezing cold darkness without a complaint and was very kind. Thank you, Gavin!
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September 2023 by Jaede O
Will is helpful and a super knowledge guy. His attention to detail helped me today! He noticed my car had the wrong battery installed and 5 other people never noticed. Will, thank you for giving me peace of mind and solving my maintenance need!
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September 2023 by Tracy Heller
Very disappointed in how I was treated at this location recently. I called and ordered an oil cap for my car. I had a very busy day and I live a good distance from 'civilization'. The store informed me that they can order it from their Nashville store and it would be in at 11 AM. I asked if they would call me when it arrived and was told that I should just come in because they get too busy to call.I gave them a little extra time...and arrived at 12:45. The person at the register was extremely rude and condescending. They could not find my order and not a record of the order. He asked me very detailed questions about the model and make and whether my car was a premium, prestige or elite? I was not sure and didn't have the car with me because I couldn't drive it without an oil cap. I am not sure why that matter...it was a oil cap. When he couldn't find it, he said I can order you another one and it will be here at 2:10. I am fine with mistakes, but it was really more about how he treated me...condescending and not apologies for their mistake. I was forced to come back later and unable to babysit for my daughter as I had planned. I think customer service should be your #1 goal in dealing with your customers.
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September 2023 by Madison Hobbs
Super helpful with giving me a hand in finding the right battery for my car and helping me replace it. Would definitely recommend!
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July 2023 by Luigi Dionisio
Needed to get a new Car battery and Oscar was very helpful on getting me a new battery for me.
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July 2023 by Chris Mich
It’s here. Nothing more I can say.
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July 2023 by Christine Liktorius
We were visiting family and our car was giving us issues starting - we swung by this location and we were promptly helped and were able to determine our battery was going bad. Great customer service!
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April 2023 by Tracey Lewis
Only 1 person working the counter, I only had one item to purchase & stood there & waited on him for 15 mins helping the person in front of me, asked him if there was anyone else that could just check me out, as I was on my lunch break, he acted like I wasn't even standing there & I did see another staff member in the back behind the counter, not sure what he was doing!?? Very rude & unprofessional staff at this location, will not be back!
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April 2023 by Suzanne Knoble
This location has helped me with batteries, wiper blades and diagnostics and has always been helpful and pleasant to deal with. Today, Stone went above and beyond using contortionist skills to replace a fuse in a hidden secondary fuse box.
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February 2023 by Tony Van Grinsven
Need a more experienced person behind the counter
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January 2023 by Erik Harris
Always very helpful staff, and they can even install many small items such as wiper blades
