PNC Bank
BanksHours:
1556 W McEwen Dr Ste 124, Franklin TN 37067 Hours
About PNC Bank
PNC Bank is a reliable and customer-focused financial institution that strives to make banking easier for its clients. Despite some initial frustrations, many customers have had positive experiences at the Franklin branch, praising the helpfulness and professionalism of the staff. One customer, AJ Harris, was particularly commended for his attentive and knowledgeable assistance in guiding a customer through the process of depositing a check for their out-of-state daughter. Another employee, Alejandra, was also praised for her kindness and care in addressing the customer's needs. The bank's convenient locations and range of products and services have been appreciated by customers, who have found their transactions to be generally painless. While a few customers have encountered minor issues, such as a locked ATM door, the bank's attention to detail and customer focus have been widely recognized. Overall, PNC Bank's Franklin branch has received positive reviews, with customers highlighting the expertise and dedication of the staff in helping them manage their financial affairs. The bank's commitment to providing personalized and efficient service has been a key factor in building customer loyalty and satisfaction.
Most Recent Reviews
June 2023
Answered all my questions.
May 2026
Need to improve the service sometimes very good sometimes it’s not
June 2023
Alejandra is amazing, super kind, and extremely helpful! Everyone else I've worked with there was great as well, but Alejandra was probably the most caring bank employee I've ever worked with, hope she gets paid well
More Comments(28)
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