Quest Diagnostics
Medical LabsHours:
2001 Mallory Ln Coolsprings Professional , Suite 102, Franklin TN 37067 Hours
Monday
7 - 11AM
12 - 4:30PM
Tuesday
7 - 11AM
12 - 4:30PM
Wednesday
7 - 11AM
12 - 4:30PM
Thursday
12 - 4:30PM
7 - 11AM
Friday
7 - 11AM
12 - 4:30PM
About Quest Diagnostics
Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment, blood and urine testing, drug screens, and more. Located conveniently across from Panera and Kroger at the corner of Mallory Lane and Mallory Station, the facility is known for its cleanliness, privacy, and efficiency. Customers have praised the friendly and helpful staff, particularly highlighting the excellent service provided by technicians. While the electronic check-in process is generally easy, some visitors found the waiting room cold and empty, with limited staff presence initially. It is recommended to use the website for scheduling appointments, as phone calls can be less effective. Most customers report short wait times, with many being in and out quickly, usually within five to twenty minutes. The staff is attentive, particularly in situations where patients may feel unwell after procedures. Overall, Quest Diagnostics is noted for its commitment to customer care and efficient service, making it a popular choice for various lab tests.
Most Recent Reviews
August 2026
Super friendly staff and was seen quickly with appointment.
August 2026
The ladies here were so kind and helpful. Courtney and Kaye are the best.
August 2026
The nurses were nice and respectful and friendly. Make you feel comfortable.
More Comments(160)
Other Information
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- Franklin, Tennessee