Soma is highly praised for its friendly and attentive staff, who provide personalized service to customers. One reviewer appreciated the knowledgeable assistance in measuring and recommending products suited to their lifestyles. Employees are quick to help, whether it's finding specific items or offering guidance on fit and style. The store’s excellent customer service extends beyond the purchase, as exemplified by a team member who shipped a lost item directly to the customer's home, saving time and effort. Shoppers have also expressed gratitude for the helpful staff in selecting comfortable and pretty bras, with some discovering their new favorite store for lingerie needs. Overall, Soma is seen as a welcoming and reliable store that offers great service, personalized advice, and quality products, making it a preferred destination for lingerie shopping.
Marley was so awesome! She measured me and my mother and also made reccomendations for us based on our lifestyles (I work a very active job while my mom works in an office) and was kind, attentive, and very knowledgeable.
June 2024
Bren was so patient, helpful and kind. Highly recommend for all your needs. ♡
May 2022
As an adult who was still wearing a Victoria Secret bra from 10 years ago - this store was a game changer. I immediately was greeted and had someone help me find the right size, fit, and style of bra that matches my goals. I will not shop anywhere else for bras!