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“Super helpful staff, reasonable prices, and great location! Highly recommend! The staff took care of my 6 year old and got all of her dance supplies handled in about 15 min! Super pleased and looking forward to coming back!”
“I went in this morning because of a referral by my podiatrist. I had specific criteria and low expectations that we would find something that would work for me. Rachel helped me today and she was an absolute gem! So nice, not pushy, understood my needs, and actually found the right pair for me. She even took notes about what we tried on and why it didn't work so when I come back we know what to skip over. Thank you so much, Rachel!”
“Beautiful store with a great mission. I was just passing through town and visited this store. It was such a peaceful place and had so many items I really liked! definitely will be back!”
“Nicole has been an excellent client service resource for all my high-end clothing needs. I've always been extremely satisfied with the quality and consistency of my purchases.”
“A perfect stop anytime you venture to Downtown Franklin. A friendly and fun staff who can point you in the direction of the perfect gift for any occasion. And don't forget to check out the Christopher Radko wall of ornaments at Christmas!”
“I love my new hairstyle and color! I'm a new customer...I'll definitely be back. Sarah was my stylist
.....very good and easy to talk with about what I wanted.”
“I had been eyeing some items online. I was in the area and realized there was a local store so decided to stop by to see if the items I had in my cart online were available in store and it was!!! Staff were very friendly and helpful.”
“Allison helped me with everything I needed from taking my items to the back to recommending the perfect item/size that I needed. Because of her, I was able to find a dress for my moms welding. I was also able to find some unique outfits for work.”
10AM - 6PM
435 Main St, Franklin
Womens Clothing
“If you ever have a chance to stop by and do some shopping, this place is amazing and so are the people!! The clothes are super cute, the employees are so helpful and attentive, and they have the best prices on the strip. We enjoyed an afternoon of trying on clothes, modeling for everyone in the sitting area, and left happy as can be to end a wonderful mother/daughter day ❤”
“Both locations are great! The owner Debbie & her staff always go above and beyond to help me. Tonight, a friend and I went in about 20 minutes before the store closed. The sales clerk was Mabry & she was not only helpful, but encouraged us to try items on. She told us that she closes at 7:00 but was not in a hurry. We ended up leaving around 7:45! She was so awesome!”
“Such a cute store, and the dog behind the counter was bonus cuteness!! Took a bit to find the store though. It was in the large mall which was unexpected when we walked in. But I loved the old factory that they didn't just wreck and used it for good!”
10AM - 7PM
535 Cool Springs Blvd, Franklin
Womens Clothing
“I have to dote on the brunette and blonde working at 10am 9/5. I walked in panicked needing a pink dress for a gender reveal. They both pulled a total of 7-9 dresses. And I left with a dress that fit and is so comfortable, in under an hour. Thank you, kind employees, for your energy!”
“I was just in at the Hot Topic in Cool Springs and once again a wonderful experience! Found exactly what I was looking for with the help of Maddy and Ender! Thanks Ladies
We look forward to our next shopping trip!”
11AM - 4PM
502 W Main St, Franklin
Womens Clothing
“Heylee was super helpful and responsive when planning my 10 year old’s birthday party. She made it so easy!! The space was absolutely perfection with plenty of items for the girls to look at, including a built in doll house to play in, while waiting to get their hair done at the braid bar. The braid bar was adorable, with plenty of hairstyle options and the girls doing the hair were sweet & engaging with each girl. I can’t recommend this place enough and will definitely continue to recommend it in person!”
10AM - 5PM
344 Main St, Franklin
Womens Clothing
“We had the best experience at Cellar. Missy and the rest of the staff were so incredibly kind. The clothes were unique and really well-priced. We will absolutely be back.”
“Best experience walking in to find a Kentucky derby dress! The person working found options I wouldn’t have necessarily picked on my own that looked great. I ended up with a beautiful dress that I didn’t see on anyone else wearing at the Friday Oaks day or the Saturday Derby day. The price was very reasonable too, much less than I expected to spend.”
10AM - 6PM
407 Main St, Franklin
Womens Clothing
“I want to express my sincere gratitude to Liza who was an amazing sales person to my Daughter and I when we visited your store on Main Street, Franklin, TN.
She was so helpful and even took extra time with us and looked into getting newer hats than the ones we got from outside.
The hats looks and fit amazing and we are looking forward to visiting your store, again, upon our return after The Holidays.”
“I was just walking by and spotted a lovely dress in the window. That’s what drew me in. I expected high prices and boutique attitude (if you know what I mean ?) considering it’s Franklin. I was pleasantly surprised at the reasonable prices and good selection. The dress of interest was on a rack in the back with “last chance options” for newest items. They had one left, in my size. I tried it on and bought it! The sales person (Haley) was very nice and helpful. I’m middle aged and dress in classic styles. They have a decent selection for me as well as more trendy options for younger clients.?”
“TONYA is Phenomenal! I would travel anywhere to see her! Her abilities to style, cut and color seem to come naturally and are always on point. If you have not been to her, you don’t know what you’re missing. I have found her to be a PRECIOUS RARE JEWEL in the industry!Services: Haircut”
“Their variety of patterns in each class, even if it is the same type of class the next week, the workout program/pattern is different each time. Most of the instructors are great with instructions!”
“HUGE fan of pure barre @ Westhaven! This has been my first experience of barre classes - I began them as I had back pain from higher intensity workouts - and I have just loved the experience. Such a strong workout that strengthens the whole body & doesn't stress the nervous system. All of the trainers are so personable and helpful - they're encouraging during classes and assist in adjusting form, which is exactly what I need. Would highly recommend.”
“I wish I had remembered to write a review just after my experience at this Galleria Mall location so that I could thank the employee who helped me. I know nothing about fashion and had to find clothes for a black tie wedding. She was so quick to offer advice, scouring the store for dress that would work. And this was my experience a few years ago when I again needed help with wedding attire. This is kind of customer service is what so many stores are missing!”
“Purchased a dress for a wedding. The staff was helpful in the dressing room and they had many gowns to choose from and a the area for my husband to wait was perfect!”
“Amy, we would like to say thank you so very much for the exceptional service and treatment we received during our recent visit. She worked with us and took so much time and patience checking our order out.She has to be one of the reasons people are coming to Kohl’s. She makes for a great shopping experience! Amy provides 10 star service and we truly appreciated the way she treated us.Thank you for everything!!!”
“This Chico’s location in Cool Springs is the best! Pam and Rita were so friendly and helpful. I will be my go to store and I live in Murfreesboro. Its worth the drive! ?”
“We had a lovely experience at Buckle Coolsprings. My daughter has outgrown kids clothing and we have been getting by on swestpants. However they get worn easily. It's time my daughter started wearing jeans. A friend told me buckle had good options. So we came and Elisabeth was so sweet and nice. Very helpful. She connected with my daughter and helped is find the right pair. She even educate us on the types they had and even helped us pick some out as well as tops. Very good customer service. We had to keep going up In size but Elisabeth navigated everything with us so well it felt like we were shopping with a friend. She even helped us pick out a perfume for her. We got a card at check out with our items we looked at and can find at a later date. 10 out of 10 recommend. Thank you for your time and patience. We will be back for sure.”
“I have had very positive experiences at this store - both in terms of finding clothes that look great and are on sale, as well as the excellent customer service. On my most recent visit, Lori H. was so helpful; I felt like I had my own personal shopping assistant. Lori helped me find what I needed and helped me put outfits together for an upcoming event I have to attend. Thanks for all your help, Lori!”
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“Shane and Isabelle were fantastic in helping me and my friend try on our items and find the right outfit! Very polite and sweet girls and the store was fantastic!”