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“Andie was absolutely amazing helping my daughter with her point shoe fitting. She was extremely informative, sweet, and fun to work with! I would highly suggest her if you go here. We will definitely be back!!”
“I love my new hairstyle and color! I'm a new customer...I'll definitely be back. Sarah was my stylist
.....very good and easy to talk with about what I wanted.”
“The staff in this NB store is always professional and friendly. This store is about 30+ minutes from me, so it's a trip. I wanted another pair of shoes, and had just shopped in store two weeks before. I called to check inventory and said I was checking so as not to waste time. The sales woman looked up my account and said she would ship them to me. I received my new shoes two days later. So easy. It saved me a trip! Thanks!”
“David Bulloch is an outstanding representative of Tom James. He is always professional, responsive, and attentive to every detail. From the initial consultation through delivery, he consistently provides exceptional service and makes the entire process seamless and enjoyable. His knowledge, follow-up, and commitment to ensuring a great fit and overall experience are second to none. I truly appreciate his professionalism and customer-focused approach, and I would highly recommend David to anyone looking for quality clothing and personalized service. Tom James is fortunate to have him representing their brand.”
“We had my daughter's tenth birthday party here and it was the cutest, most unique experience! The girls had an absolute blast and the staff was so sweet and helpful. Highly recommend!!”
“TONYA is Phenomenal! I would travel anywhere to see her! Her abilities to style, cut and color seem to come naturally and are always on point. If you have not been to her, you don’t know what you’re missing. I have found her to be a PRECIOUS RARE JEWEL in the industry!Services: Haircut”
10AM - 6PM
435 Main St, Franklin
Womens Clothing
“If you ever have a chance to stop by and do some shopping, this place is amazing and so are the people!! The clothes are super cute, the employees are so helpful and attentive, and they have the best prices on the strip. We enjoyed an afternoon of trying on clothes, modeling for everyone in the sitting area, and left happy as can be to end a wonderful mother/daughter day ❤”
“HUGE fan of pure barre @ Westhaven! This has been my first experience of barre classes - I began them as I had back pain from higher intensity workouts - and I have just loved the experience. Such a strong workout that strengthens the whole body & doesn't stress the nervous system. All of the trainers are so personable and helpful - they're encouraging during classes and assist in adjusting form, which is exactly what I need. Would highly recommend.”
“MJ helped me find my size online and was so helpful. She also helped me get the BOGO promo so I could save money. She was super sweet and made everything really enjoyable.”
“Both locations are great! The owner Debbie & her staff always go above and beyond to help me. Tonight, a friend and I went in about 20 minutes before the store closed. The sales clerk was Mabry & she was not only helpful, but encouraged us to try items on. She told us that she closes at 7:00 but was not in a hurry. We ended up leaving around 7:45! She was so awesome!”
“I had been eyeing some items online. I was in the area and realized there was a local store so decided to stop by to see if the items I had in my cart online were available in store and it was!!! Staff were very friendly and helpful.”
“Their variety of patterns in each class, even if it is the same type of class the next week, the workout program/pattern is different each time. Most of the instructors are great with instructions!”
10AM - 5PM
344 Main St, Franklin
Womens Clothing
“We had the best experience at Cellar. Missy and the rest of the staff were so incredibly kind. The clothes were unique and really well-priced. We will absolutely be back.”
“A perfect stop anytime you venture to Downtown Franklin. A friendly and fun staff who can point you in the direction of the perfect gift for any occasion. And don't forget to check out the Christopher Radko wall of ornaments at Christmas!”
“Just want to give a huge shout out to Audrey. She helped me find the perfect dress for a wedding I’m attending this weekend and was so kind!!!! I am the most indecisive person ever and she was always giving great opinions on the different dresses / sizes I was trying on. I love coming here for any event I have. I’m never let down!!”
“Such a cute store, and the dog behind the counter was bonus cuteness!! Took a bit to find the store though. It was in the large mall which was unexpected when we walked in. But I loved the old factory that they didn't just wreck and used it for good!”
“Best experience walking in to find a Kentucky derby dress! The person working found options I wouldn’t have necessarily picked on my own that looked great. I ended up with a beautiful dress that I didn’t see on anyone else wearing at the Friday Oaks day or the Saturday Derby day. The price was very reasonable too, much less than I expected to spend.”
“I was just in at the Hot Topic in Cool Springs and once again a wonderful experience! Found exactly what I was looking for with the help of Maddy and Ender! Thanks Ladies
We look forward to our next shopping trip!”
10AM - 5PM
413 Main St, Franklin
Womens Clothing
“Beautiful store with a great mission. I was just passing through town and visited this store. It was such a peaceful place and had so many items I really liked! definitely will be back!”
“Allison helped me with everything I needed from taking my items to the back to recommending the perfect item/size that I needed. Because of her, I was able to find a dress for my moms welding. I was also able to find some unique outfits for work.”
“Had a styling appointment with Courtney today, and she was amazing! I liked that I was able to pick out a few things that they had ready when I got there. Then we added from there. She knew exactly what I wanted and make the shopping experience seamless.”
10AM - 6PM
407 Main Street, Franklin
Womens Clothing
“I want to express my sincere gratitude to Liza who was an amazing sales person to my Daughter and I when we visited your store on Main Street, Franklin, TN.
She was so helpful and even took extra time with us and looked into getting newer hats than the ones we got from outside.
The hats looks and fit amazing and we are looking forward to visiting your store, again, upon our return after The Holidays.”
“I have had very positive experiences at this store - both in terms of finding clothes that look great and are on sale, as well as the excellent customer service. On my most recent visit, Lori H. was so helpful; I felt like I had my own personal shopping assistant. Lori helped me find what I needed and helped me put outfits together for an upcoming event I have to attend. Thanks for all your help, Lori!”
“absolutely loved this shopping experience because of the staff!! all of the girls were incredibly encouraging, comfortable to chat with, and absolutely radiant. the clothes are great quality and all so cute!”
10AM - 7PM
415 Main St, Franklin
Womens Clothing
“Stumbled on to the store today for the first time and what an amazing experience. While I didn’t purchase anything, I will be back! First time in a store shopping since my explant/2nd mastectomy and was struggling to figure out what I’m Comfortable in, my new style and how clothes fit my new body!Wow did Suzanne and another team member (so sorry for forgetting her name) provided the most amazing customer service. I felt seen, heard and they held space for my vulnerability roller coaster of emotions. Not only did they find pieces that fit my desired description, they found pieces I wouldn’t have considered but will now! Love the quality and stylish selection. Cannot wait to come back. Thank you women for being so kind and teaching me about my fashion options!”
“Today was my first time shopping Torrid. Heard about it forever but lived in a small town. Moved to the big city and had to shop! Was greeted and assisted by the wonderful Christiane. Got a lot for my money and had a wonderful experience.
#SeeYouNextTime”
“Love WILDER Boutique! I walked by this boutique a few months ago and was completely drawn in by how cute their outfits are in the window display! Since then, I’ve shopped at WILDER multiple times and it’s one of my go-to boutiques in Franklin! Reasonably priced, amazing quality clothes, and the staff members are so nice! I highly recommend WILDER Boutique and look forward to shopping here again soon!”
10AM - 6PM
348 Main St, Franklin
Womens Clothing
“I had a great experience at the new Mimi and Dottie location this morning! The store is super cute and has a great selection. The sales associate who helped me was incredibly friendly and helpful, which made the whole visit even better. You can tell they really care about their customers. I’ll definitely be back and highly recommend stopping in if you’re visiting Downtown Franklin!”
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“Shane and Isabelle were fantastic in helping me and my friend try on our items and find the right outfit! Very polite and sweet girls and the store was fantastic!”