Don’t use this bank. They are all very dishonest people especially the manager who is not fit for her role. Go somewhere else. They are very rude.they don’t even want to fix their own mistake which is taking place in their own branch. Just a waste a time. Please value your own time and don’t use this bank at all.
September 2023
Staff was rude. Truist as a whole had been horrible. BB&T, treated customers 10x better
April 2022
SunTrust customer over 25 years. Cannot get anyone on the phone, cannot find adequate fee information on site, made call back appointment with no call back received, branch service poor. Switching banks shortly.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.