Williams-Sonoma offers a wonderful shopping experience with incredibly friendly and welcoming staff. Customers appreciate the outstanding customer service, with staff going above and beyond to assist with purchases and special requests, such as wedding registries. Many enjoy the opportunity to sample products like cherry pie and mango margaritas. The staff is also knowledgeable, providing helpful demonstrations for items like espresso machines. The store is located in a clean and well-maintained mall, although it can get crowded on weekends. Overall, customers leave satisfied with their purchases and the level of care they receive.
I had an issue trying to figure out how to piece together a table setting and staff here went above and beyond trying to get as much support and care as they could to get me taken care of.
July 2024
I cannot thank Elizabeth and her staff enough for her excellent customer service and hospitality towards us. She went above and beyond for my wedding registry.
December 2023
Tracey was very helpful, gave us a demonstration so we knew how to work our espresso machine before we got it home. Can't get that at Amazon!
