Windsor, established in 1937, is a renowned special occasion fashion brand that offers glamorous styles for various important events in a woman's life. Located at CoolSprings Galleria in Franklin, Windsor provides a wide range of trendy women's clothing, including formal dresses, cocktail outfits, and casual wear. Many shoppers appreciate the elegant and beautiful atmosphere of the store, often finding the perfect dress for parties, graduations, or weddings. Customers have shared mixed experiences regarding service and inventory. While some praise the helpful and friendly staff, particularly noting the exceptional assistance provided by a specific employee, others feel the staff could be friendlier overall. Additionally, some dresses were noted to need maintenance, as a few were damaged and should be removed from the racks. Despite these minor complaints, shoppers generally find Windsor to be a great spot for stylish outfits, although they hope for improvements in wait times and size availability. Overall, Windsor remains a popular destination for those seeking fashionable attire for special occasions.
Had a great time at Windsor cool springs tonight. The sales associates were friendly and helpful!
March 2024
love customer service me and one of the workers talked like we known each other for a long time
October 2023
The dresses are very nice however there were many that needed to be taken off the rack and places in the damaged rack. The staff could have been friendlier but all and all its pretty good spot.
