About Marci Russell | First Horizon Bank | Mortgage
First Horizon Mortgage in Germantown offers home loan options to fit client needs with consistently competitive rates. The seasoned, professional team provides local expertise to help qualify borrowers. Reviews highlight that the process is made easy, hassle-free, and smooth. The staff is described as informative, kind, encouraging, helpful, resilient, and caring. They walk clients through the steps, stay in constant contact, and ensure everything is understood. Their attention to detail and ability to handle issues is appreciated, helping clients close on time with all parties satisfied. Many clients, including first-time homebuyers, recommend the service highly and return for subsequent transactions.
Marci and Allie were so helpful and patient throughout the underwriting process. I shopped rates and they were the lowest, but they also were the most knowledgeable and responsive.
May 2025
Amazing experience! She made buying our new home a breeze! She and her assistant, Allie, are always available to answer questions and to relieve anxiety! I recommend Marci Russell without reservations!
April 2025
Marci and her team went above and beyond. They made our first time home buying/mortgage application process easy to understand and overall pain free. She is extremely responsive at all times, including weekends. We can’t sing her praises enough!
