AutoZone West Market Street in Johnson City, TN is one of the nation's leading retailer of auto parts. Customers say the staff is friendly and always willing to help with any part or maintenance item. One customer was helped when a line was broken while installing a new collant reserve; the employee made the car drivable until the part arrived, described as above and beyond service. Another customer had windshield wipers replaced and received affordable options. A battery was changed with plenty of great advice and patience. A recent purchase of premium wiper blades failed after 21 days, but the checkout staff replaced them without a receipt. The store is praised for its friendly staff, great friendly service, and nice people.
Not my regular store. Popped a worm gear clamp on lower radiator hose and needed a proper 16psi radiator cap. Good folks here.
November 2025
Just left the other JC autozone, where the manager, Brian, couldn't figure out a way to process a parts return. Couldn't look it up with order number, said there was no other way, etc. Hunter, at this store, managed to take care of me with nothing more than my phone #. Amazing.
November 2025
Nick t did a great job helping me even though my battery was extremely messed up! Thank you!!
