AutoZone on Roan Street in Johnson City is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and accessories. The store is noted for its awesome customer service, with employees who are always friendly and helpful, willing to go the extra mile. Associates are known to assist customers in diagnosing problems, finding the right parts, and even showing how to do the work. The store's loyalty program is considered the best, retaining full purchase history for long-time customers. Many report receiving great service at this location, which has been a reliable go-to store for over a decade. Employees are recognized for being unbelievably kind, making visits great, and ensuring customers get back on the road.
Angelina made my day! I came in stressed about my check engine light, and she ran the diagnostic test with a smile. She explained what the issue meant and what parts I might need. Quick, kind, and very knowledgeable — 10/10!
August 2026
Daniel was amazing helped my daughter with codes and very kind and informative
July 2026
The best service for helping a customer with a dead battery I have ever experienced. Brian was very helpful with offering the tool to get my car running to get there and then a very wonderful install of a new battery. Thank you so much!
