“Upgraded service.
Already had service so no install other than changed gateway and that is probably the problem with most of these reviews. So much cable out there might need to be replaced but change to the new router and Wifi.
II that doesn't work then it's probably a connection somewhere on your property”
“I have been in a 2 month battle with Verizon that began with a simple trade in promo deal at the local store in Tuscaloosa, AL. Since that time, have spent 6+ hours on phone with offshore support trying to resolve as a Verizon issue on the trade in phone was preventing the promotion from being applied. Nobody could or would help, the problem wouldn't go away, and or claim responsibility for an issue that was entirely of Verizon's doing. Finally, out of desperation, I went into this branch where I reside and asked to speak to Tim, the store manager. After explaining the months long odyssey, he jumped into action. Not only did he engage with Verizon, he followed up with me several days later as he promised and was able to work with overseas support to finally resolve the issue and reinstate our promo, which was worth $800. In a large corporate world that is Verizon, reminder there are those who want and can help and appreciate Tim's dedication to helping resolve a matter he had nothing to do with from the start.”
9:00 AM - 8:00 PM
250 Indian Lake Blvd, Hendersonville
Internet Service Providers
“My parents and I went in to get a new phone (mine was a goner) and we were hesitant of the process being painful and overwhelming. However, Evan made our experience painless and enjoyable! He answered questions kindly and really gave us the help we needed. We never felt rushed by him and I ended up with a new phone that I love thanks to Evan. He’s the best!”
“So the young man who works here was super nice even was trying to get me to change to t=mobile but i stay with metro because i get prime but he tried, also i qent here to get the blanket and i am very disappointed in tmobile for only sending it to the corporate store well some of is dont wanna drive 30 mins to a different store for something that should be in every store or at least put it on the tuesday page so that way people who dont wanna drive can decide if we want the offer instead of getting disappointed qhen they go to the closest store just to be told no”