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11AM - 6PM
5691 TN-153, Hixson
Mobile Phones
“I got my Galaxy S24 FE from cricket for $100 because I was switching from a different phone service. Amazing deal. Not to mention the service is so much better than my previous phone service carrier (straight talk). Chris set my phone up and he was so patient with my questions and concerns. 10/10 underrated phone service provider.”
“This will be the only location for T-Mobile that I will plan on using forever as long as the representative by the name of jeania w is here I will always be a customer thank you again jeania so much”
“Many thanks to the helpful staff at this store for resolving an issue with my new iPhone 13. Received my new phone via UPS recently but Verizon sent me the wrong size screen protector with the shipment. Walked into this store and the very helpful and friendly "Kota" made quick work to fix me up with the correct size screen protector for my pro max phone. She even installed it on the spot for me. Every Verizon store needs a "Kota." Thanks again!”
“David C. was a great help today. I was having trouble syncing my Galaxy watch and phone. David greeted me when I entered the store, listened as I explained the issue I was having, explained how the issue might be resolved, and after I agreed to his recommendation, went to work to resolve the issue. He was able to resolve the issue, and had me on my way in under 30 minutes. The issue has been resolved. A huge thank you to David for his help.
Alan C.”
11AM - 6PM
5528 TN-153, Hixson
Mobile Phones
“I don’t do reviews often but the experience I had with a Brian last week deserved 5 stars for sure. I was very unhappy with Verizon’s customer service I’ve received from the Redbank location. Their only concern is sales. I was waiting for AT&T to offer a buy out deal with plans to switch ASAP.
I needed to add a business line to my plan and stopped into Hixson, Brian went above and beyond assisting with porting and transferring the number. It took a few days but he kept in contact, giving me updates after hours and on his day off.
He completely changed my perspective and I’ll be sticking with Verizon.
Thanks Brian!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Laura spent multiple frustrating hours on the phone with support trying to get my weirdo issue resolved. As cliche as it is, she went above and beyond what is required to fix my issue and I am incredibly grateful to her for that.”