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“I stopped by to get my tire repaired. The gentleman I was dealing with told me he was out of patches and sent me to Discount Tires. I asked him how much was an oil change and could he get me in pretty quick. He got me checked in within 10 mins. He was very honest and didn't try to sell me something I didn't need. I absolutely love how they take pictures of everything including the point inspection. I knew I needed a cabin air filter but was not sure on the engine air filter. I seen the pictures and had both filters replaced. The oil change and both filters were a reasonable price. Alot cheaper than the dealership and one of his competitors. I will definitely be coming back here for all my car needs.
***UPDATE***
I absolutely still love this place. Couple more oil changes done. I new this time I was getting real close to having to get my brakes done so I wasn't surprised when he was telling me. He asked why I was smiling and I told him that I was pre warned by the last manager that I was getting close. That's why I love this place. They let you know it's getting close to have this or that done.”
“These guys are absolute lifesavers!! And such amazing people. A few days ago, I was driving in Hixson and my car started making this horrible noise (it’s always on the busiest of days). I’d heard great things about them in the past. When I walked into Mike’s office, I was upset and he dropped whatever task he was working on and automatically came out to my car to see what the problem was. No “well we’ve got a bit of a wait” or “we’ll get to it,” just incredible help and amazing service from the start. They ended up finding a replacement for a bolt that had come out and replaced it for free!
As a girl who doesn’t know much any thing about cars, I’ve had negative experiences at other shops; people talking me in circles or charging way too much. Not here, this was the best experience I’ve had and will be recommending them to everyone I know. Thank you Hyde’s and Mike for saving the day”
“They are very knowledgeable and will tell you exactly what needs to be done. They are also very honest unlike many other repair shops who are only in it for the money. Their work is by the books and top-notch!”
“Amazing staff and front office people. They were able to figure out my problem and get me back on the road quickly. Shop is big with lots of bays. Thank you for the great service. They were honest and got the work done.”
“Awesome Owner and shop!! Kevin and the guys helped out my daughter after she was in an accident and had her back on the road in record time!! Super grateful for the team that works there!!”
“Edit (8/20/2023): Its no longer Northgate Auto. I have no idea who is there now but I haven
t been there in years.
Edit (03/06/19): out of business
New ownership. Taylor is a stand up guy and I trust that the work I am paying for gets done. Often times he will throw something in that he didn't charge me for also. Great service. Also, Kenneth is still there (best mechanic in town!)”
“These guys are AMAZING! Kind, professional, and caring. We took our car somewhere else last time and apparently they put a temporary plug in without telling us. Well the plug leaked and drained all the oil out. Dakota immediately ordered a replacement plug and had it delivered while we waited to make sure we could leave safely. That is customer service! Never going anywhere else from now on!”
“Very professional, honest and competent. It is very hard to find a business this honest and good at what they do. Very grateful for Greg and his team!Services: Auto engine diagnostic”
“I had gone to the Lexus dealer who said I needed a new alternator for almost $600 installed. Then called Freedom who quoted to do the work for $315. But when they pulled it, they said it was fine and just needed some belts adjusted. It's so refreshing to work with competent honest people.”
“Wound up with a nail in my tire while in the Chattanooga area for work, with a 2 hour drive ahead of me to get back home, I needed to get my tire repaired. Devon and his guys got me in and out in under and hour.”
“I was worried about the quality of work because I hear horror stories all the time but the repair on my car was extensive and exceeded my expectations. My adjuster kept us updated and was nice. The only issue I had, which isn’t much of a problem, was the amount of grease smudges inside my car. That’s easily cleaned. I’m very happy with the service and repair. I recommend classic collision.”
“Just got four brand new tires this morning and couldn't be happier! Work was solid and very reasonably priced, didn't have to wait long at all, and service was polite and informative. Thanks, y'all!”
“Fantastic shop. They will continue to get all my work needed. I had a busted wheel that I wasn’t aware of when I went for an alignment. They told me about it and then even called me back offering me a set of nice wheels and tires for an excellent price! Logan is very knowledgeable and understanding. Enjoys assisting people with their car issues.With these negative reviews there is always two sides to a story. We only see one. Reading some of those reviews I just do not see them being treated that way as I’ve always been treated with respect and courtesy. Even offered to take me home and pick me up when the car was done. A+ shop.Services: Electrical repair”
“Had to get the brakes done. Extremely frustrating issues mechanically, but every person there was very helpful and the owner was kind enough to stay until the job was complete. ????”
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“Brad was able to change the headlight in my Range Rover quickly and easily. Superior customer service. Will definitely be using Ridgeline again.
Honest. Professional. Reasonable.”